Cin7 Orderhive was a SaaS based solution for order, shipping and inventory management functionalities. Acquired by Cin7 in 2021, it was discontinued in 2023.
$95
per month
Wasp Inventory
Score9.6 out of 10
N/A
Wasp Inventory is an asset tracking and warehouse management software offering from Wasp Barcode Technologies,. It includes features such as inventory control software made easy to eliminate costly write-offs.
Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
Now that they have changed to a yearly subscription-based model, the cost to purchase Wasp Inventory software is much more expensive. So, I would have to say you'd need to be a mid-sized school or business to find the cost offset by the usability and functionality of the software. If budgetary issues aren't a concern - then this would be a perfect solution to anyone looking for a full suite for Inventory Control
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
shipping, I would like to be able to handle returns more easily.
I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
Wasp is a standalone asset tracking application whereas IssueTrak's asset tracking was a module available in their helpdesk ticketing platform. It's not an apples to apples comparison at this point. Wasp I feel is more robust in the feature set available but IssueTrak has a more modern interface and intuitive GUI
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
We have relied on this software for the last 10 years that I have been with the company - and it has been perfect. But their change in purchasing model may have us looking elsewhere for a new inventory software.
I have saved countless hours of manually importing items by simply "duplicating" objects so that all hardware information, computer model. etc are retained - while new serial numbers can be input to create unique inventory items.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
