Orderhive (discontinued) vs. ZhenHub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Orderhive (discontinued)
Score 3.1 out of 10
N/A
Cin7 Orderhive was a SaaS based solution for order, shipping and inventory management functionalities. Acquired by Cin7 in 2021, it was discontinued in 2023.
$95
per month
ZhenHub
Score 9.1 out of 10
Small Businesses (1-50 employees)
ZhenHub enables retailers to execute global logistics operations. Their software is used to manage inventory and orders, track packages and fulfill orders.
$0
50 online orders / month, 1 eCommerce Integration, 1 Warehouse, 1 User
Pricing
Orderhive (discontinued)ZhenHub
Editions & Modules
Essentials
$95
per month
Standard
$195
per month
Enhanced
$295
per month
Enterprise
$500
per month
Basic Plan (Free)
$0
50 online orders / month, 1 eCommerce Integration, 1 Warehouse, 1 User
Starter Plan
29 USD
1,500 online orders / month, 200 shipment tracking / month, 2 eCommerce Integrations, 2 Warehouses, 2 Users, ZhenHub Fulfillment Centers
Standard Plan
69 USD
10,000 online orders / month, 1,500 shipment tracking / month, 3 eCommerce Integrations, 5 Warehouses, 15 Users, ZhenHub Fulfillment Centers
Professional Plan
179 USD
30,000 online orders / month, 3500 shipment tracking / month, 5 eCommerce Integrations, 15 Warehouses, 20 Users, ZhenHub Fulfillment Centers
Offerings
Pricing Offerings
Orderhive (discontinued)ZhenHub
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Orderhive (discontinued)ZhenHub
Features
Orderhive (discontinued)ZhenHub
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Orderhive (discontinued)
5.8
1 Ratings
24% below category average
ZhenHub
-
Ratings
Inventory tracking3.01 Ratings00 Ratings
Barcode scanning10.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics7.01 Ratings00 Ratings
Item kitting10.01 Ratings00 Ratings
Invoicing4.01 Ratings00 Ratings
Forecasting2.01 Ratings00 Ratings
Accounting integration2.01 Ratings00 Ratings
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Orderhive (discontinued)ZhenHub
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User Ratings
Orderhive (discontinued)ZhenHub
Likelihood to Recommend
3.1
(7 ratings)
9.1
(1 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Orderhive (discontinued)ZhenHub
Likelihood to Recommend
Discontinued Products
Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
Read full review
ZhenHub Technologies Ltd.
It is well suited for ecommerce that run a Shopify platform.
Read full review
Pros
Discontinued Products
  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
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ZhenHub Technologies Ltd.
  • Best pricing.
  • Best and fastest integration.
  • Fast response to problems.
  • No implementation fees.
Read full review
Cons
Discontinued Products
  • shipping, I would like to be able to handle returns more easily.
  • I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
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ZhenHub Technologies Ltd.
  • More transparency with which warehouses are they using.
Read full review
Usability
Discontinued Products
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
Read full review
ZhenHub Technologies Ltd.
No answers on this topic
Support Rating
Discontinued Products
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
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ZhenHub Technologies Ltd.
No answers on this topic
Alternatives Considered
Discontinued Products
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
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ZhenHub Technologies Ltd.
Zhenhub has the best pricing, automated integration and fast-response customer service. They are a technological company in a very old industry.
Read full review
Return on Investment
Discontinued Products
  • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
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ZhenHub Technologies Ltd.
  • Not that much as we finally decided to develope the British market in the future (where it was supposed to be used).
Read full review
ScreenShots

Orderhive (discontinued) Screenshots

Screenshot of

ZhenHub Screenshots

Screenshot of Data Validation - missing addresses, phone numbers or incorrect contact information, we will provide automatic validation and verificationScreenshot of Automated Notifications - once tracking numbers are entered, automated notifications will be sent to your customerScreenshot of Reporting and Data Analytics - quick overview of your entire operation and drill down into the detailsScreenshot of Quick Add Customers into your contact listScreenshot of Global Shipment Tracking - visual world map of all your shipmentsScreenshot of Order Management - once your customer makes a purchase the order is automatically pulled through