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Orion Practice Management System vs. Smokeball

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Orion Practice Management System

    Score9.3 out of 10
    N/AOrion Law Management in Atlanta offers their flagship product to support legal matter and practice management, with case management features such as document, calendar and billing mangement, and firm management features such as accounting, business intelligence, and marketing.N/A

    Smokeball

    Score8.2 out of 10
    N/ASmokeball in Chicago offers their flagship cloud-based legal case management application featuring time tracking, file and document management, billing, and legal form generation.N/A
    Pricing
    Orion Practice Management SystemSmokeball
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Orion Practice Management SystemSmokeball
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Orion Practice Management SystemSmokeball
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (3 ratings)
    Usability
    7.0
    (1 ratings)
    7.5
    (2 ratings)
    User Testimonials
    Orion Practice Management SystemSmokeball
    Likelihood to Recommend
    Orion Law Management Systems
    Orion is a great information organizer. It can be used as a CRM for your company as well as a performance tracker. The CRM functions are minimal but do hold pertinent client information. You are able to see real-time performance data, and there is even a client-facing portal if your clients would like to see their performance. While Orion might be hard to figure out, it's a wealth of information and worth figuring out the best case use for your firm.
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    Smokeball
    1. Small and medium-sized law firms: Smokeball is specifically designed for small and medium-sized law firms, making it well suited for this type of organization. 2. Firms looking to streamline their workflow: Smokeball's range of features, including document management, time tracking, email management, calendar management, and task management, make it well suited for firms looking to streamline their operations and increase efficiency. 3. Firms looking to improve collaboration: Smokeball's centralized document repository and task management system make it easy for teams to collaborate and access information, making it well suited for firms looking to improve collaboration among team members.
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    Pros
    Orion Law Management Systems
    • Billing
    • Synchs well with other programs
    • Contains massive contact list
    • Keeps up with client payments by user
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    Smokeball
    • Document Management: Smokeball provides a centralized document repository where users can store and organize all their case-related documents. This helps to improve document accessibility and collaboration among team members.
    • Time Tracking: Smokeball automatically tracks time spent on a case, eliminating the need for manual time tracking. This results in improved billing accuracy and helps the firm to accurately bill clients for the time spent on their cases.
    • Email Management: Smokeball integrates with a user's email account and automatically categorizes emails as they come in. This helps users to quickly find and access important emails, reducing the amount of time spent searching for information.
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    Cons
    Orion Law Management Systems
    • Report building could use improvement.
    • Report finding and help is hard.
    • Cleaner menu dropdown lists.
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    Smokeball
    • User Interface: Some users have reported that the user interface could be improved to make it more user-friendly and intuitive.
    • Customer Support: Some users have reported long response times and inconsistent quality of customer support, which could be improved to provide better service to users
    • Mobile Accessibility: Currently, Smokeball does not have a mobile app, which limits accessibility for users who are frequently on the go.
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    Usability
    Orion Law Management Systems
    It is a complex system and difficult to onboard and figure out, BUT once you've got the hang of it, it is a great tool for your company and for your clients. The help desk is responsive and knowledgeable, and does a great job sticking with you through onboarding. There are a lot of options within Orion that can feel overwhelming, but again, the help desk is fantastic.
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    Smokeball
    Smokeball just works! It's very user-friends and they have techs and videos to help you with everything
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    Alternatives Considered
    Orion Law Management Systems
    No answers on this topic
    Smokeball
    Smokeball felt simpler for us because the automatic time tracking works better than Clio’s.
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    Return on Investment
    Orion Law Management Systems
    • Provides accurate billing information for submission to clients for payments
    • Ability to run financial reports
    • Contact database is ongoing with new entries and updated information
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    Smokeball
    • Keeping track of time lets us spend more time on law and less on tracking!
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