Extremely streamlined tool !
February 09, 2023
Extremely streamlined tool !
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smokeball
Smokeball is a legal practice management software that addresses several common business problems faced by small and medium-sized law firms. The main problems it addresses are:
1. Inefficient workflow - Smokeball streamlines various tasks, including document management, time tracking, email management, calendar management, and task management, to improve the overall workflow and efficiency of a law firm.
2. Poor collaboration - Smokeball provides a centralized location for all case-related information, making it easier for teams to collaborate and access information quickly, thereby improving collaboration among team members.
3. Inaccurate billing - The software's automatic time tracking capabilities eliminate the need for manual time tracking, which helps to improve billing accuracy.
The scope of Smokeball is limited to small and medium-sized law firms, and it is designed to help these firms manage their day-to-day operations more efficiently and effectively. It is not intended for use by larger law firms or corporations with in-house legal departments.
1. Inefficient workflow - Smokeball streamlines various tasks, including document management, time tracking, email management, calendar management, and task management, to improve the overall workflow and efficiency of a law firm.
2. Poor collaboration - Smokeball provides a centralized location for all case-related information, making it easier for teams to collaborate and access information quickly, thereby improving collaboration among team members.
3. Inaccurate billing - The software's automatic time tracking capabilities eliminate the need for manual time tracking, which helps to improve billing accuracy.
The scope of Smokeball is limited to small and medium-sized law firms, and it is designed to help these firms manage their day-to-day operations more efficiently and effectively. It is not intended for use by larger law firms or corporations with in-house legal departments.
- Document Management: Smokeball provides a centralized document repository where users can store and organize all their case-related documents. This helps to improve document accessibility and collaboration among team members.
- Time Tracking: Smokeball automatically tracks time spent on a case, eliminating the need for manual time tracking. This results in improved billing accuracy and helps the firm to accurately bill clients for the time spent on their cases.
- Email Management: Smokeball integrates with a user's email account and automatically categorizes emails as they come in. This helps users to quickly find and access important emails, reducing the amount of time spent searching for information.
- User Interface: Some users have reported that the user interface could be improved to make it more user-friendly and intuitive.
- Customer Support: Some users have reported long response times and inconsistent quality of customer support, which could be improved to provide better service to users
- Mobile Accessibility: Currently, Smokeball does not have a mobile app, which limits accessibility for users who are frequently on the go.
- Document Management: The centralized document repository, which allows users to store and organize all their case-related documents in one place.
- Email Management: The integration with a user's email account, which automatically categorizes emails as they come in, improving accessibility and reducing the amount of time spent searching for information.
- Calendar Management: The calendar function, which allows users to schedule appointments, track availability, and receive reminders for upcoming appointments, reducing the risk of missed deadlines.
- Increased efficiency
- Improved accuracy
- Improved collaboration
Do you think Smokeball delivers good value for the price?
Yes
Are you happy with Smokeball's feature set?
Yes
Did Smokeball live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Smokeball go as expected?
Yes
Would you buy Smokeball again?
Yes