Paperless vs. SAP CLM, discontinued vs. Scrive eSign

Paperless is good for formalising the authorisation process. In my opinion, where it falls short is that the software is slow and has limitations. Some limitations are known to the company but not told at point of selling, leaving the user with add-ons that are useless. e.g. the Company Inbox module, which is used to automatically upload invoices to Paperless, is not fit for (our) purpose due to the fact not all emails can be uploaded to the system automatically. Apparently companies who send invoices using software packages such as Xerox / Quickbooks etc. have rules which do not allow onward forwarding. Therefore you need to cross check what has been uploaded and what hasn't. This is time consuming and we found manual upload was far easier. We wasted time and money implementing this add-on which was useless to us.

Incentivized

It is really an intuitive to use and collaborative tool that can be helpful within an organization to create agreements and allow various kinds of reviews simultaneously. This ensures time is saved and even one can see the status of the document at any time and take actions accordingly. It sends out automatic reminder mails to users who haven't signed and provide feature for people to either accept or reject and not sign a document.

Incentivized

• Formal authorisation process
• Easy to search invoice archive

Incentivized

• Electronic signatures.
• Verification.

Incentivized

• Slow software
• Mailbox management not fit for purpose
• Hidden costs

Incentivized

• the more advanced signing options for security can be a little pricey
• Not as widely known as other options

Incentivized

Customer support was incredible, they helped when I had one question about a bug with the archiving function. They got it sorted out, helped me understand what I did wrong, and even released a patch months later to prevent future users from falling into the same trap. I don't think there even was a language barrier, despite Scrive being a Swedish company.

Incentivized

It is more intuitive and does not require its users to get any formal training to use the product. It allows automatic follow-ups with users who use the product. It can be deployed on all operating system and is compatible with most of the devices including mobile phone, laptop or personal computer.

Incentivized

• We feel the product over promised and under delivered

Incentivized

• The ability to sign documents online rather than in person is a must for any modern business
• Less travel costs and paper costs
• All documents able to be digitised

Incentivized