ParishSOFT vs. The City (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ParishSOFT
Score 8.9 out of 10
N/A
ParishSOFT, a Ministry Brands company, provides church management software designed to streamline operations, foster collaboration and improve communication. The ParishSOFT church software is designed to help Catholic churches, dioceses, and other organizations become more effective in their ministry and to save time and money. They include free web solutions with a web page, email, online calendar, and facility scheduler.
$19
The City (Discontinued)
Score 5.6 out of 10
N/A
The City from ACS Technologies in Florence, South Carolina was a church management software, central to it is its online community feature, but also event registration and management, donations management, and other features. The City was discontinued February 2019. Users are being migrated to Realm, ACS Technologies' flagship church management system.N/A
Pricing
ParishSOFTThe City (Discontinued)
Editions & Modules
ParishSoft
$19
High Volume
$25k
Most Popular
$49
No answers on this topic
Offerings
Pricing Offerings
ParishSOFTThe City (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ParishSOFTThe City (Discontinued)
User Ratings
ParishSOFTThe City (Discontinued)
Likelihood to Recommend
10.0
(1 ratings)
5.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ParishSOFTThe City (Discontinued)
Likelihood to Recommend
Ministry Brands
The system fits extremely well with our non-profit requirements and provides us the capability to report to our congregation their payments to the Church. The system is set up for recurring events and not one time events. This would not fit a for profit business very well.
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ACS Technologies
The City would work well for a church who struggles to provide an easy way for members to connect and join groups. While the app has some drawbacks, as noted above, it beats allowing visitors and members to remain disconnected and in the dark about ways to involve themselves in church activities. Better to have this kind of ability to connect than none at all.
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Pros
Ministry Brands
  • Posting deposits, creating bills, Journal entries, and running reports.
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ACS Technologies
  • View volunteering opportunities
  • Find and join groups
  • Submit prayer requests and join others in prayer
  • Connect with other members
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Cons
Ministry Brands
  • The only thing I can suggest is frequency of memorized transactions, to allow for bimonthly billing. Right now, the system allows for 26 week cycle.
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ACS Technologies
  • Seems the developer no longer supports the app
  • User interface is difficult to navigate
  • Often forces a sign out, thereby requiring you to sign in again
  • Cumbersome search features
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Likelihood to Renew
Ministry Brands
We have been on ParishSoft for over ten years and it is interfaced with all of our critical systems. We know the system as well as our users. Changes in systems never go very well
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ACS Technologies
No answers on this topic
Usability
Ministry Brands
For the simple reason of ease of use.
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ACS Technologies
No answers on this topic
Reliability and Availability
Ministry Brands
If we have had an outage it has never been long enough to affect our business processes.
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ACS Technologies
No answers on this topic
Performance
Ministry Brands
They are cloud based and ParishSoft has not affected out speed and integration processes.
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ACS Technologies
No answers on this topic
Support Rating
Ministry Brands
Sometimes the support team is very busy and can take a while to get in contact with them. When we do, the individual is very knowledgeable about the system and they collaborate with us for solutions
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ACS Technologies
No answers on this topic
Online Training
Ministry Brands
Just like any system, while trying to explain your issue, it was difficult to be on the same page. ParishSoft was very patient through this process
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ACS Technologies
No answers on this topic
Implementation Rating
Ministry Brands
Implementation was seamless. ParishSoft assisted us at the time of downloading our existing information from the system we were on and uploading the information into ParishSoft. We found no errors in the conversion.
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ACS Technologies
No answers on this topic
Alternatives Considered
Ministry Brands
As mentioned previously, this is a corporate wide installation, and meets the needs of our business.
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ACS Technologies
While I haven't used another social networking app built for churches, I have used an app built by another local church. The City makes connecting with members easier. The user experience is severely lacking in The City app. It does, however, facilitate connections between members.
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Contract Terms and Pricing Model
Ministry Brands
The annual renewal of the license for usage of the product is extremely reasonable.
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ACS Technologies
No answers on this topic
Scalability
Ministry Brands
Has met every need we have to assist us in managing the process around the need.
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ACS Technologies
No answers on this topic
Return on Investment
Ministry Brands
  • This ParishSOFT that we use is a company-wide product, and meets the needs of all our churches, schools and other entities.
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ACS Technologies
  • The City has made it easier to connect with people I met at church.
  • It makes it simple to submit a prayer request and join others in prayer.
  • It shows opportunities to get involved.
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