TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PayHOA

    Score8.8 out of 10
    N/APayHOA is software for HOAs and association managers. The software provides free on-boarding, free unlimited U.S. based support and no

    $44

    per month

    RunHOA

    N/AN/AN/A

    $399

    per year

    Pricing
    PayHOARunHOA
    Editions & Modules
    No answers on this topic
    Basic
    $399
    per year
    Offerings
    Pricing Offerings
    PayHOARunHOA
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    PayHOARunHOA
    Likelihood to Recommend
    8.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PayHOARunHOA
    Likelihood to Recommend
    PayHOA
    PayHOA may be well suited to small self-managed associations with only very basic needs. If you're looking for a association management software with proper accounting features and functionality, PayHOA will disappoint you as it has disappointed us
    Read full review
    RunHOA
    No answers on this topic
    Pros
    PayHOA
    • Handles all of the accounting
    • Communication with homeowners
    • Banking
    Incentivized
    Read full review
    RunHOA
    No answers on this topic
    Cons
    PayHOA
    • Poor documentation
    • Unreliable lockbox processing service
    • Owners unable to access their own invoices online
    • Limited accounting functionality
    • No real A/P: cannot enter vendor bills separately
    • Duplicate field names that don't replicate correctly across the software
    • All owner payment options have additional charges
    Read full review
    RunHOA
    No answers on this topic
    Usability
    PayHOA
    It is simple enough for users with little to no accounting experience with enough features for seasoned accountants to be able to do more.
    Incentivized
    Read full review
    RunHOA
    No answers on this topic
    Alternatives Considered
    PayHOA
    We wanted to use CINC Systems (not mentioned above) but we're not yet at the scale where we can afford their higher cost. TownSq and FrontSteps were also beyond our budget due to smaller <500 unit count. We had a misperception that Buildium would be too expensive as well, but with our frustrations we reached out to Buildium and learned this was not necessarily the case. At the time, we selected PayHOA due to cost being within budget and having the appearance of being a comprehensive association management software. However the further we got into use of the software, the more issues, limitations, and frustrations we encountered. If it was not such a big effort to onboard the association already, we would have already switched to Buildium
    Read full review
    RunHOA
    No answers on this topic
    Return on Investment
    PayHOA
    • Good ROI as a whole
    • Some of the add on services are not worth the cost (ie, sending physical mail is overpriced).
    Incentivized
    Read full review
    RunHOA
    No answers on this topic
    ScreenShots