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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PayScale Insight Lab

    Score10 out of 10
    N/APayScale Insight Lab is a sales intelligence software solution offered by PayScale, Inc.N/A
    Pricing
    PayScale Insight Lab
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    PayScale Insight Lab
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    PayScale Insight Lab
    Considered Both Products
    PayScale, Inc.
    Chose PayScale Insight Lab
    Both PayScale and Paycom were pretty comparable, but I liked the detail and sophistication of PayScale a little more. Because PayScale has a place to enter in info on both the job and the market, we went with this software. The other factor I took into consideration was that I …
    Incentivized
    Chose PayScale Insight Lab
    Insight offers more effective analytics than MarketPay did. It's more user-friendly and allows us to expand our compensation initiatives.
    Incentivized
    Chose PayScale Insight Lab
    First of all, PayScale was by far the easiest tool to navigate and provided us with appropriate data. We had been working with Mercer for all of our compensation studies so the partnership with Mercer was attractive to us as well. I felt like I didn't get the best customer …
    Incentivized
    Chose PayScale Insight Lab
    Others, such as Economic Research Institution, give us unlimited salary reports with our subscription. PayScale's reports are more customized and in-depth, however. But if you have several positions that you are benchmarking, the price can escalate pretty quickly with …
    Incentivized
    Chose PayScale Insight Lab
    PayScale is accurate, up to date and real time data at your fingertips.
    Incentivized
    Chose PayScale Insight Lab
    Honestly, the only other resources that I have used have been free online calculators, like on Glassdoor. These are often not accurate because they do not pull data based on the market or size of the company you are in but rather just for the job title. This often leads to …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    PayScale Insight Lab
    Likelihood to Recommend
    10.0
    (14 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    User Testimonials
    PayScale Insight Lab
    Likelihood to Recommend
    PayScale, Inc.
    If you have a large employee base and you are trying to remain competitive from a compensation perspective, this tool is well suited to help you accomplish this goal. If you are not a comp expert, they have experts on hand that can help you through projects or just answer basic questions.
    Incentivized
    Read full review
    Pros
    PayScale, Inc.
    • Their customer service is fantastic. I absolutely adore my Relationship Success Manager, I still have a great relationship with the Account Executive that brought us on board.
    • The tool has some hiccups but overall, of the three tools I demo'ed, it is the most user friendly. PayScale is transparent about the issues they are experiencing and what is on the horizon for improvements of the tool. We all expect some things to go a little wrong or not be the as user friendly as WE THINK it should be, and I appreciate that PayScale acknowledges that and is transparent about what's in the works for improvements along the way.
    • I like the ability to customize pay structures, create favorites, and create new jobs on the fly. I've really enjoyed working in the tool and I'm excited to get our data cleaned up so that we can use all PayScale reporting and dashboards have to offer.
    Incentivized
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    Cons
    PayScale, Inc.
    • Job titles can prove to be a challenge as they sometimes do not connect as well as you'd hope. This may require some extra work on our part to fit our needs into what Payscale provides. Generally, this is a small concern, but it is still something that should be updated to keep with some of the changes in titles/roles.
    • It would be great if Payscale offered an online tool/area for watching recorded webinars or training sessions rather than having to do it live. As others have mentioned, with a busy schedule, it is sometimes challenging to find the time to watch live. Having a database would help ensure that the training can be accessed at any time.
    • Options to perhaps break down some of the data in reports to provide to others who are less versed in the contents of the report and the overall system. I'd prefer to have to explain less of what is presented and let the data speak for itself where possible.
    Incentivized
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    Usability
    PayScale, Inc.
    It is user-friendly and easy to learn.
    Incentivized
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    Support Rating
    PayScale, Inc.
    Never had any issues with customer support as they are very responsive. The system is very reliable, therefore, we rarely interact with their customer support.
    Incentivized
    Read full review
    Alternatives Considered
    PayScale, Inc.
    Both PayScale and Paycom were pretty comparable, but I liked the detail and sophistication of PayScale a little more. Because PayScale has a place to enter in info on both the job and the market, we went with this software. The other factor I took into consideration was that I was already using PayScale and didn't have to enter the entire company's data
    Incentivized
    Read full review
    Return on Investment
    PayScale, Inc.
    • PayScale has allowed us to better target our compensation strategy, which has reigned in managers who were increasing pay MUCH quicker than necessary.
    • The changes we've made over the past couple of years have allowed us to pinpoint areas of need. For example, we adjusted our starting pay for our primary job class and reduced turnover from over 60% to under 30% in 18 months. Reduced turnover is a clear positive impact on ROI.
    Incentivized
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