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I use Paycom to input and process payroll and to file quarterly payroll taxes.
- Easy to use
- I can log in anywhere and process payroll even when I'm not at the office
- Good value for services provided
- A shorter lead time from when payroll needs to be submitted before check date to avoid fees
Paycom was used for our HR & Payroll Services. It is a place where both employees and employers can log in.
- Great implementation team-- very detailed and caters to your needs.
- A wonderful one stop shop for both payroll and HR services
- Very easy for employees to log in and see and/or change their information like tax elections and paystubs
- Could be a little more user friendly. Sometimes you have to do several clicks to get somewhere.
- A little expensive. A lot of features are not included, but an added price.
We used Paycom across the entire organization. I implemented most modules Paycom has to offer. We found the process intuitive. We also relied on our specialist for additional help when needed. It is fantastic to know who you will speak with and that they are familiar with your account. The platform solved our compliance training, document retention, timely tax payments, workflows, time off requests, and labor allocation.
- Customer Support is stellar! One team handles your questions.
- Benefits enrollment a breeze, edi feeds between carriers no longer a worry.
- of course payroll is awesome! import files, and verify import data match before you submit!
- document & task management --love, love, love
- Applicant tracking is not as robust as it could be. Calendar integration would be great.
- Performance Assessments- they work, but as the world of work changes, this module could use a refresh. calendar integration is most helpful.
- more outside application integration
November 12, 2020
We use Paycom exclusively to run our payroll as well as manage HR functions. Paycom addresses the business problem of processing payroll on your own. They help you in the process by guiding through best practice as well as ensuring government compliance. Paycom is a true partner when it comes to HR and payroll processing and they take no liberties with your accounts of tax payments.
- Payroll processing and data entry
- Direct Deposit and PTO
- HR handbooks and company policy guides.
- Login function sometimes gives me pushback
- I would like more training on integrating accounting software and 3rd party apps.
- I would like my sales rep to contact us quarterly.
November 03, 2020
Paycom is used throughout our whole company. We have 6 clinics plus our admin office. All the doctors, nurses, front desk, and managers use this to clock in and out. Paycom's service is user friendly and management friendly. I highly recommend using any and all [of] their provided services. Not only for your payroll needs, but for tax purposes, too. Paycom makes things extremely [easy] to verify payroll and do end of year taxes for our employees. Paycom will track vacation time, PTO, and has a scheduling option as well.
- Verifying payroll is extremely easy.
- Missed punches are easy to fix.
- Clocking in and out is very easy.
- The schedule feature could be a little easier.
February 24, 2021
We use Paycom across the whole organization. We use it to track time-cards and hours for hourly and salaried employees, to track time-off requests and approval for hourly and salaried employees, and it helps to make sure every employee gets paid the correct amounts on time. We also use Paycom for recruiting and candidate tracking.
- Centralized web-based application; can be used from anywhere
- Seamless interface between the web portal and mobile access
- Implementation was a nightmare
- If you have employees in Puerto Rico or the U.S. Virgin Islands, run away from Paycom
- Lack of communication from within the organization
- Tax team is not customer facing, so information got lost in the several steps they have
Paycom is being utilized through out the organization in the HR department, benefits, compensation, training, all annual reporting, 401K, EEOC, workers Comp and annual government census.
- Payroll
- Employee Data
- Data for reporting
- PTO tracker
- Terminations
- Compensation data
- N/A
Calm Waters uses Paycom across the whole organization. The business problems solved by adopting Paycom include employees having direct assess to their benefits info and paystubs, the ability to request time off and change dependant info without scheduling time with HR, and the ability for managers to approve requests and provide feedback to staff all in one app. This software is a time saver and honestly, a game-changer. I now have more time to be strategic and provide stronger reports and feedback to leadership and our board. Reports that used to cost me hours now take 30 seconds!
- Reporting
- Payroll approvals
- Forcasting
- ATS system
- Vanity URLs with job descriptions
Paycom is used across our whole organization. The employees love being able to access their information on their phone app. Currently don't see any business problems with using Paycom.
- Love the communication that Paycom allows with management/HR/payroll to employees.
- Easy to make your own custom reports.
- Onboarding is slick and easy.
- Excel reports could use a little revamping to make them easier to look at and work with.
Across the organization. All Employees. All departments manage their time. Benefits. Days off etc. They also approve time off and manage employees under them.
- Tracks hours
- Tracks time off
- Allows you to adjust taxes or deduction and see check results before actually committing
- Constantly changing password
November 06, 2020
Paycom is used across the entire organization. It solved all of our needs including Payroll, Talent Acquisition, Time and Attendance, Benefits, Talent Management, Reporting and compliance.
- Single sign on platform - employees can access everything in one place.
- Learning & Development Tool - we can use stock content or upload and distribute our own.
- Customer service - the dedicated professional, Devan, is exceptional.
- Having a Commuter Benefit plan option.
- Ability to have custom needs by client versus looking at what everyone needs.
- Ability to build a more comprehensive onboarding program.
October 06, 2020
Paycom helps us with everything from onboarding new employees, managing benefits, staying compliant, and keeping accurate reports.
- Reporting
- Compliance
- Employee management
- Inconsistent support
- Document management and checklists
- Time off reporting needs improvement
April 01, 2021
Paycom is used to handle our HR workflows, from payroll to time and labor. These HR workflows are necessary in any organisation, naturally the more seamless the process the better it is. In the university context where payroll functions can get complex, the payroll function definitely helps with managing finances and disbursement. Time tracking is also a useful feature when working with part-time research assistants
- Good reporting functions and tools, which makes report generation and presentation much easier
- Fast payroll processing, allows users to easily use and transit to other tasks
- User friendly and great support team at Paycom
- Ease of integration with existing systems, making it a pleasant experience
- Too many features being bundled - wish we could just choose the selected features we want and only pay for those
- Upfront effort involved with the initial setup
- Mobile and web view have rather different interfaces, makes it difficult to do workflows on mobile
- Time tracking is a little too "finicky", daily check-in timing too sensitive
March 11, 2021
We are using Paycom for our whole organization. We have 2 companies under our umbrella for a total of 3 separate companies that we process payroll for. The business problems that it addresses is that it's our solution for payroll processing, benefit administration, compliance, applicant tracking, onboarding, performance reviews, and e-verify.
- Paycome has outstanding Customer Service and that is one of the major reasons why we changed HRIS providers. We were looking for a level of service and we have found that with Paycom.
- As our company grows we needed a solution that would grow with us and take us to the next level in Human Capital. Paycom does just that with all of the different modules they have to offer.
- Payroll accuracy. We've only been a client for a short time, but so far we've been running perfect payrolls and if there is a problem it is always user error and not system error.
- The Applicant Tracking System could definitely use some improvements. There seem to be a lot of steps to accomplish one thing. Need more functionality and also post to more job boards.
January 21, 2021
Used for Payroll and HR. It is used by our entire organization for hiring, training and onboarding. This addresses the problems we have with onboarding employees and ensuring that we have their required forms filled and required IDs. It also helps us use one platform to keep employees and keep track of their forms, training, pay rates, pay stubs, etc. We love the Paycom App and the way employees and managers can use it to help be more efficient. There are some features that we are still waiting on for the Manager on the go feature, such as being able to view employee pay stubs.
- Great technology.
- Great mobile app.
- Look and feel to the website.
- Able to make changes quickly.
- Easy to understand and for our team to use.
- Customer support.
- Setting up PTO.
- Setting up anything that has to go to a different department.
- Supervisors are clueless.
- The team you work with changes constantly.
- You will be abandoned and ghosted if you have any major issues.
- Development requests get filed under a cabinet, might as well not request anything.
- No Christmas cards, cookies, gifts, etc. like other companies send during holidays.
December 23, 2020
[Paycom] is being used across the organization. It is being used for all of our payroll and HR needs.
it has solved a few business problems already. We can now clock in an out on our phones so all employees don’t have to touch the same physical time clock which has been important during Covid-19 (especially in a hospital setting). While on maternity leave I still have access to all my time and attendance information via the Paycom app which has been very easy to navigate, submit ask he requests, and add new beneficiaries to my plan
it has solved a few business problems already. We can now clock in an out on our phones so all employees don’t have to touch the same physical time clock which has been important during Covid-19 (especially in a hospital setting). While on maternity leave I still have access to all my time and attendance information via the Paycom app which has been very easy to navigate, submit ask he requests, and add new beneficiaries to my plan
- Easy app to use
- Touch less clocking in
- App functionalities such as company serveys and their ask hr button
- I’m not as experienced with using the Paycom website because I do almost all tasks through the app
This is our HRIS as well as payroll and timekeeping. We also utilize the benefits module, scheduling module, and various other modules.
- One stop shop for most company needs.
- Timekeeping made easy.
- Employee Self Service is robust.
- Time cards and payroll upload that "speak" to each other.
- Scheduling module respecting Leave of Absences without modifying individual schedule.
November 25, 2020
Paycom is currently being utilized by our entire company as our HRIS and Payroll systems. We are utilizing the HR, Payroll, Time Off, COBRA, Benefits, and Talent functions of the system. We opted to go with Paycom as it would streamline our processes and increase efficiency with a solo HR employee (me!).
- Communication
- Service
- Training
- Payroll hours to transfer to ACA would be nice (instead of just the time & attendance portion)
Paycom is currently being used across the entire organization. We have been able to convert everyone to paperless time sheets and expenses reports which has really helped us to be efficient.
- Payroll
- Expense reporting
- Onboarding
- Support
- Tax support
March 13, 2021
Paycom is our current software for HCM at our company. It connects almost all aspects of HCM in one place.
- Paycom is user friendly for employees.
- Paycom has the capability to customize any report you may need.
- Paycom has an app for managers called manager-on-the-go which allows managers to approve time off from their smartphone.
- Paycom vacation accrual system is glitchy. The system does not award hours on a consistent basis. I have to email our specialist at least 3 times a month regarding this issue. The response I get from my specialist is always ‘I have reached out to the IT team’. It is frustrating that their IT team has not been able to get this taken care of.
- Paycom does not prenote direct deposit account numbers. This is a big issue. Employees have the capability to update their direct deposit through their employee self-service but if they enter a wrong number, it is a problem. Paycom releases funds on paydays whether the account is valid or not and we have to wait until Paycom returns the funds back to us before we can issue a live check to the employee. This process can take up to 7 business days. This could be avoided if Paycom would prenote the direct deposit accounts.
February 07, 2021
Our entire organization utilizes Paycom for time & attendance and payroll. It allows us to submit time-off requests via their system, making it easier for our administrators to gather information across all of our departments. It also has eliminated the need to submit time-off requests via paper. Also, when an employee forgets to punch in or out, we have the ability to have our time corrected via the Paycom app, which makes this problem much easier to solve; you just use the app and Paycom does the rest!
- The mobile app is very user friendly and anyone can use it! We have several Spanish speaking employees who are also able to easily use the app because you can set your preferred language to Spanish!
- I love being able to submit time off via the app. It eliminates the back and forth between managers and employees. With Paycom, you can even see when other employees have requested off work, which is important for our business because we need to have coverage at all times.
- Because I have direct deposit, Paycom houses my routing and accounting bank information. Whenever I need this information to set up an auto bill pay, I always pull out the Paycom app because it's so easily accessible!
- I wish that managers could approve punch change requests via email. It's possible for time off requests, but not punch change requests.
- It can sometimes be difficult to get logged in on the employee side, however, the two-factor authentication has helped!
- I wish that Paycom could verify direct deposit information when an employee enters it into the system.
Paycom is being used across the whole organization as our payroll system.
- Time off requests
- W2 access
- Time off accruals
- More onboarding docs integrated
- Passwords/Login info
January 13, 2021
We use Paycom for our time management system. We switched over to Paycom and it was a pretty easy learning process. When our company started, they held multiple training sessions to help us learn about the app and the website. They also have a few employees from our company who are trained to help new employees. Overall, Paycom has been a very well produced software and is very easy to use.
- It is very intuitive and comprehensive.
- The app makes it very easy to correct errors that are monitored by the manager of the location.
- Paycom makes the transition smooth.
- My manager has told me that she would like the time card approval process a little easier.
- I often forget to clock out and I would like it if I could use a physical time clock.
- I would find it useful if I could set my regular schedule up in the app so it will remind me to clock in and out.
Our company implemented Paycom in 2016 and use it daily with continued ease and success across most of our organization including internal employees, Human Resources, Contract/temporary employees, and our clients who approve payroll time weekly for our contract employees. The software is efficient and easy to use for everyone involved. We also use Paycom for our annual benefits enrollment, which has simplified the process greatly.
- Time and attendance management.
- Expense management.
- Benefits enrollment.
- I don't have any examples that affect my daily use.
Paycom is used to clock in/out by our hourly employees. I use it primarily to view my paystubs and to request time off.
- User-friendly app
- Very reliable
- Do not really have any complaints
Paycom Scorecard Summary
Feature Scorecard Summary
What is Paycom?
Paycom provides HR and payroll
technology to enhance the entire employee life cycle, all in a single software.
The software aims to be everything users need — from hire to retire — in one
system to empower the entire organization. Through
its self-service app, employees can request time off, clock in and out,
access their paystubs and more, anywhere and anytime, allowing them to be
accountable for the accuracy of their personal data. Instead of HR fielding and
tracking down answers for employees, questions are automatically routed to the right person to answer them, driving efficiency and freeing HR to focus on
strategic initiatives. Its Direct Data Exchange tool calculates
real-time ROI gained through HR tech usage and identifies opportunities for
further efficiencies.
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Paycom Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |