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Workforce management is
very essential for a business to grow and managing the data associated with
them is no less than a challenge. Paycom is designed in such a way that it
gives me a detailed insight into the entire working processes of my organization and
[in] staying at one platform I can have an idea about the future requirements.
This application is helping me in originating the data and keeping the process in flow.
very essential for a business to grow and managing the data associated with
them is no less than a challenge. Paycom is designed in such a way that it
gives me a detailed insight into the entire working processes of my organization and
[in] staying at one platform I can have an idea about the future requirements.
This application is helping me in originating the data and keeping the process in flow.
- Paycom is all [I] need to manage the talent. I can easily view a particular employee's progress through its working hours and so I easily promote the employee to the senior position and in case of any vacancy, I can publish the hiring note prior [to] the timings.
- I can easily manage the workforce through talent acquisition and carry out all the activities associated with human resources management quite easily.
- To manage the payroll is quite simple as it processes the receipts and the paychecks directly from the banks. Also, it gives me detailed reporting about particular employee’s data and offers an easy association with accounting software, thus I have got rid of manual maintenance of the data.
- Paycom could bring more flexibility in their pricing policy and should provide some detailed videos about how we could manage the passwords because I think for beginners it’s confusing.
- Integration should be provided with other similar applications for easy dragging and dropping of the data.
Paycom is used by the whole organization. We use the application process, background process, new hire orientation, benefit set up, time and attendance, employee self-service every step of the employee process from start to end. This is a great time saver in that all the different pieces work together and the flow is seamless.
- Employee self-service is user-friendly and gives the employee the ability to see all their employment info in one source.
- In the Time and Attendance section, if an hourly employee is missing a punch in/out they will receive an email reminder that this is needed and their supervisor will also receive the same email reminder.
- Reporting is great and user-friendly. You do not have to be an IT expert to run and create endless reports.
- Benefits enrollment is a great time saver. Being able to upload the different benefits info to the site and have the employee be able to see it is a big paper and time saver.
- Our company code is 0UF14 with the first digit being a zero. I had to reset many of employees' access due to this. Seems silly but when we were all new to the system I spent a lot of time dealing with this.
- The COVID issues and our specialist working from home did not always give me the fastest answers to any questions that came up. They would have to create a ticket for research if they did not have the answer themselves.
- This is a pricey system, but you do get what you pay for.
I had the best experience with Paycom but I feel like there is a need [for] more customization-based system to make it more user-centric. Other than that I have used some more products in the specific area like Paycor and SAP. We have different organizations and different levels thus I feel like the data customization should be there.
- [Hassle] free
- Systematic approach
- Easy to use
- Lot[s] of features
- More customizations
- Need oriented
- Separation of data
We implemented Paycom 6 weeks ago across our entire organization. We use all aspects of the system except the training section. We have 7 different locations and each location has begun the implementation.
We have closed 3 payrolls so far. Each time, it starts to make more sense to us.
We have closed 3 payrolls so far. Each time, it starts to make more sense to us.
- Cater to your organization
- Works individually with you
- Knowledgeable about all aspects of the system
- Ease of use, there is a lot of information but is sometimes too much for employees
- Geofencing does not work as described due to different cell phone accounts
- Connecting with Outlook
- Ability to text through system
May 28, 2021
Paycom is used by our entire organization and has streamlined many processes for us. Payroll is simplified and the burden of tax and garnishment compliance has been shifted off of us. Our managers are now able to complete concise requests by submitting a simple form in the system instead of sending emails back and forth for weeks on end.
- Streamlining processes.
- Implementing the system itself.
- Training and help on continued usage.
- Make sure all functionality truly fits your organization's needs; not all modules make sense for every organization.
May 26, 2021
We use Paycom for our payroll and HR processes across our entire organization. It allows for all our documentation to be housed in one location for easy access. It also assists with compliance for FMLA and OSHA record keeping. Beginning with the onboarding process, all the way through termination is one stop shopping to digitally house all our documentation.
- Responsiveness to customer needs - The are able to assign a dedicated specialist who will be able to help resolve issues quickly.
- Training - There are always webinars and online tools to assist you in learning what you need to know.
- Innovation - Paycom is always staying ahead of the curve by adding new products to their already robust platform.
- Set up of new file feeds takes too long from implementation to production.
- The home screen is not able to be customized by the user.
May 19, 2021
Paycom is being used by the HR department to streamline core HR processes that are necessary for managing and retaining talent. We use it to track employee lifecycle through all stages from hiring, tracking to paying employees and the entire employee information is managed in this single solution. It is also used as an onboarding solution that ensures new hires adapt to the company quickly.
- Automation of payroll processing and applicant tracking.
- It is used to prepare employees to step into new roles.
- It helps in sorting applicants using information such as work history, specific skill sets, and more.
- Grouping of employees is confusing.
- The login process is lengthy and cumbersome.
May 19, 2021
It's being used across the whole organization but in a fairly limited capacity. We are primarily addressing salary & hourly payroll/timekeeping. We have the document management product but we are not using it for onboarding currently. The problem that Paycom is solving is the complexity of running payroll with all employees at different locations (construction job sites) and some employees (hourly) moving between job sites throughout the week and needing to report time with different teams/locations in a timely manner. Prior to having Paycom, we manually issued checks and did not issue payroll via direct deposit.
- Functionality of the website & app have easy navigation.
- Prompt response of sales team when help was needed as we got started.
- Additional products available for use as company grows/needs HR support.
- As a small company, we don't have a large HR department to handle the rollout of the Paycom system. Templates for "user onboarding" would be nice for distribution to company employees.
- Tell users that their login to the app won't be available for 24 hours after sign up in the intro email.
- Consider providing a "follow up" report to C level in the company for usage of products/underutilized system components in case HR representative is not adequately implementing Paycom with employees.
Paycom is used across our whole organization. The employees love being able to access their information on their phone app. Currently don't see any business problems with using Paycom.
- Love the communication that Paycom allows with management/HR/payroll to employees.
- Easy to make your own custom reports.
- Onboarding is slick and easy.
- Excel reports could use a little revamping to make them easier to look at and work with.
HRIS/Payroll across the whole organization. The organization is 5 discreet companies - restaurants,fitness/spa facilities, drive-ins/public markets
- integrated modules/functions across multiple HR disciplines
- preset reports
- training videos
- product updates - it's easy to overlook multiple Paycom generic emails and miss an update or run into the update/screen changes when using Paycom. I accept i have some responsibility in this, but if they were pushed from the client account rep - appearing to be a personal email, i would be more apt to read them (email overload)
- accidental changes to 'other things' when some updates are made. I wish i could be more specific, but there have been times when an update impacts a different module and creates errors or unexpected results in the way we're using Paycom. it can be a long time until that ticket gets attention, though i can't imagine how to mitigate this.
Paycom allowed me to add efficiencies into my daily tasks. There were a few bumps along the way but the dedicated customer support team was always there to help out and show me how to use the product to get the results I needed. Thanks Sharla!
- Customer Support
- Listening to what the customers want, and trying their best to provide it.
- Accuracy
- Providing new ideas that are relevant to me
- Always up selling when visiting
- Implementation took awhile
- in-person training
April 07, 2021
Paycom has been used department-wide for time tracking and record keeping for employee attendance, work scheduling, and compensation. My usage was via their Android phone app. It's a logical, easy-to-use, one-stop-shop for a great majority of HR-related resources, except healthcare-related benefit information.
- Usable anytime, 24/7.
- No constant app updates.
- Data is able to be downloaded in many common formats, ie pdfs, docs, etc.
- Information is only as valid/up-to-date as sources from HR data sources.
- No hotlinking (ability to call/text) for follow-up on data source information.
- No phone app to pc functionality.
I use Paycom to input and process payroll and to file quarterly payroll taxes.
- Easy to use
- I can log in anywhere and process payroll even when I'm not at the office
- Good value for services provided
- A shorter lead time from when payroll needs to be submitted before check date to avoid fees
Paycom was used for our HR & Payroll Services. It is a place where both employees and employers can log in.
- Great implementation team-- very detailed and caters to your needs.
- A wonderful one stop shop for both payroll and HR services
- Very easy for employees to log in and see and/or change their information like tax elections and paystubs
- Could be a little more user friendly. Sometimes you have to do several clicks to get somewhere.
- A little expensive. A lot of features are not included, but an added price.
We used Paycom across the entire organization. I implemented most modules Paycom has to offer. We found the process intuitive. We also relied on our specialist for additional help when needed. It is fantastic to know who you will speak with and that they are familiar with your account. The platform solved our compliance training, document retention, timely tax payments, workflows, time off requests, and labor allocation.
- Customer Support is stellar! One team handles your questions.
- Benefits enrollment a breeze, edi feeds between carriers no longer a worry.
- of course payroll is awesome! import files, and verify import data match before you submit!
- document & task management --love, love, love
- Applicant tracking is not as robust as it could be. Calendar integration would be great.
- Performance Assessments- they work, but as the world of work changes, this module could use a refresh. calendar integration is most helpful.
- more outside application integration
Paycom is being utilized through out the organization in the HR department, benefits, compensation, training, all annual reporting, 401K, EEOC, workers Comp and annual government census.
- Payroll
- Employee Data
- Data for reporting
- PTO tracker
- Terminations
- Compensation data
- N/A
June 13, 2021
We currently use Paycom platform and all its modules. We have implemented this HRIS across our whole organization. I like to keep the employees experience in mind, and Paycom allows me to keep everyone with one username and password.
- Applicant Tracking System.
- Self-onboarding module.
- I-9 completions and storing.
- Regulatory Compliance Module.
- Background Vendor.
Our firm uses Paycom for multiple services, including time-off requests and tracking, payroll information, firm expense reimbursement, employee manuals and documents, benefits enrollment, and tax documents. It is a one-stop shop for all employees to access their information and documents.
- Time off requests, very easy to input and review
- Mobile app; very easy to access and use
- View paystub and payroll information
- N/A
We use Paycom as a whole across our business.
- Timekeeping: This feature is great, the employees have access to their own time keeping.
- Report: You can pull any kind of report or create any kind of report you wish out of Paycom.
- Benefits: The tracking with benefits is amazing and very easy for employees to follow.
- Training modules: Need to be updated.
- Performance reviews: Would like to see peer to peer set up.
Across the organization. All Employees. All departments manage their time. Benefits. Days off etc. They also approve time off and manage employees under them.
- Tracks hours
- Tracks time off
- Allows you to adjust taxes or deduction and see check results before actually committing
- Constantly changing password
April 22, 2021
We chose Paycom as our payroll provider over three years ago. But along with Paycom, we've digitized our onboarding to be paperless, something new hires can do on their smartphone. Paycom lso integrates our benefits administration seamlessly. They are also our HRIS for documenting all employee documenting.
- Excellent customer service.
- Onboarding is exceptional.
- They continue to update their website and make it better every month.
- I would like there to be a batch edit function on the timecards, on the employee or client side.
April 16, 2021
We use Paycom across our entire company for time management, PTO/time off management, performance reviews, employee information, benefits information and reporting.
- All-inclusive. You can manage time, PTO, performance, and employee information all in one place.
- Performance Management is great because you can set goals and review them with your manager as well as see past information and reviews.
- The time management function is great. Easy to understand for employees as well as easy to understand, correct, and approve for managers.
- Reporting could be more built out so that there are more options to get the reporting/data specific to the company.
- The 'invalid request' message pops up a lot when trying to input employee information.
- Paycom isn't very user-friendly for employees.
April 16, 2021
We use Paycom across the whole organization. We use it to track time-cards and hours for hourly and salaried employees, to track time-off requests and approval for hourly and salaried employees, and it helps to make sure every employee gets paid the correct amounts on time. We also use Paycom for recruiting and candidate tracking.
- Centralized web-based application; can be used from anywhere
- Seamless interface between the web portal and mobile access
- Implementation was a nightmare
- If you have employees in Puerto Rico or the U.S. Virgin Islands, run away from Paycom
- Lack of communication from within the organization
- Tax team is not customer facing, so information got lost in the several steps they have
- Online training
We use Paycom for their payroll services. Their services are awesome. Their system is easy to use. Anytime that I have a question the staff is amazing and is SO helpful. They are prompt in answering my questions and concerns.
- Their payroll system is SUPER easy.
- Their staff is very knowledgeable. They walk me through any questions and mistakes that I make.
- And did I mention how nice and helpful their staff is -- in ALL areas!
- The Paycom system is awesome in the areas that I use it for. I have no suggestions that I can give.
We use Paycom across our organization for everything from hiring, to timekeeping and payroll to HR and benefits management. Paycom has provided a one-stop-shop for all of our HR/Payroll needs.
- Paycom's Pay data grid and payroll processing features streamline the payroll process.
- Timekeeping is very versatile. We are in California and have a lot of timekeeping laws that must be managed. With Paycom, we have the ability to use various clocking types(web, hardware, etc.) They keep us in compliance with the meal period penalty issues as well.
- File feeding employee information to our benefits carriers has been a huge help and timesaver.
- We process payroll with different pay period end dates, but the same pay date. Currently, Paycom does not have the ability to do that as one payroll. They have to be split and processed separately.
- We would like to see more ability to view as an employee so when creating things we know beforehand exactly what our employees will be seeing and how they will use features.
- We would like to see better customization of some reports in Paycom, specifically their worker's comp reports.
Paycom Scorecard Summary
Feature Scorecard Summary
What is Paycom?
Paycom provides HR and payroll
technology to enhance the entire employee life cycle, all in a single software.
The software aims to be everything users need — from hire to retire — in one
system to empower the entire organization. Through
its self-service app, employees can request time off, clock in and out,
access their paystubs and more, anywhere and anytime, allowing them to be
accountable for the accuracy of their personal data. Instead of HR fielding and
tracking down answers for employees, questions are automatically routed to the right person to answer them, driving efficiency and freeing HR to focus on
strategic initiatives. Its Direct Data Exchange tool calculates
real-time ROI gained through HR tech usage and identifies opportunities for
further efficiencies.
Paycom Screenshots
Paycom Videos (5)
Paycom Competitors
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Paycom Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |
Frequently Asked Questions
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
What are Paycom's top competitors?
What is Paycom's best feature?
Reviewers rate Create succession plans/pools highest, with a score of 9.2.
Who uses Paycom?
The most common users of Paycom are from Mid-size Companies and the Non-profit Organization Management industry.