TrustRadius
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management.https://media.trustradius.com/product-logos/Du/HC/RDAIQBJJQSVT.pngPaycomSave me time...Save me money...Thanks Paycom!2017-07-19T21:55:26.164ZPaycom has been my payroll administrator for the past 10 years. I have watched the company grow from a small very efficient software company to a large very efficient software company. The systems they provide are all very user friendly. We have not taken advantage of the Human resource side of the company yet but from what I have seen it is amazing as well. I am very impressed with the efficiency of this company.,Customer service is an A+. I have NEVER called or emailed my account representative without an immediate response. If we have a question, the answers are only a quick call away.
Before Paycom, our payroll process was tedious and frustrating. It was inconsistent and unfortunately we were constantly trying to correct mistakes that we or our employees had made. Since Paycom, our payroll is literally EASY. We can add employees easily, we can delete employees easily, and Paycom has NEVER made a mistake on our payroll.
Training and communication is simple and effective. They rarely send emails, but when they do, we know to pay attention to the content. We have found many useful tips and ideas for our staff.
Direct deposit and accounting reports are flawless. Our corporate accountant loves the reports Paycom provides us with at the end of the year.
The training videos Paycom has put together for our company are unbelievable. I am most impressed with the professionalism of the employees and the content they can convey in many different ways.,The growth of Paycom has been fun to watch. However, with growth there are always growing pains. Although they are very efficient and the new representatives seem to be well trained, it would be nice to have a more consistent account representative. This position seems to change often.,10,Quite simply, using Paycom for all of our payroll needs has freed up time and energy spent on managing and tracking payroll. This allows us to focus on sales and marketing instead of red tape and reports. I can not quantify the benefits financially but if I could, the number would be substantial! I am very thankful for the service Paycom provides.,Greg RobertsGreat solution for HR departments.2019-06-15T17:17:23.714ZWith Paycom we are now able to automatize all the processes that are related to make sheets and schedule tax exemptions of a list of employees and clients that are being rewarded of using the software. Also, the issue of having miscalculations is pretty covered and solved with the HR tools of the software. Payroll issues are also something that was driving us crazy but all the manual problems don't exist anymore.,It has everything in one place in order to give to its users more details about the whole process of HR Management and Payroll processes as well.
Tracks all the down payments in order to give the best feedback and the exact percentage of money that need to be paid.
Orders everything for managing and oversee all the things related to Human Resources and Payroll issues.,Paycom is really difficult to implement but it's really easy to use once implemented on the HR and Payroll departments.
Pricing of Paycom is also very hard to explain, offers cheaper plans but the total amount of money that you're going to pay once you are about to finish the purchase is enormous is very expensive but is a great tool for solving tax problems.
Also, the software comes with a glitch on the workflow and you should be careful of that.,10,Our clients have been more perceptive and more flexible with our results.
My collaborators are now more aware of how this software needs to be used and implemented as well.
ATS is now more capable of having results in a short time period.,Neil MejiaPaycom: Enterprise-class HR for the small and medium sized business2019-04-06T18:37:01.228ZEnterprise-class HR system that enables our company to onboard and manage all the daily activities required in employee resource management—this includes things like learning, onboarding, payroll, pay stubs, compliance, time cards, expenses, etc. This HR system is very intuitive and easy to use with great API into our current resource management systems.,HR Systems: for a small company, when it comes to our HR systems, we look like an enterprise level organization that enjoy the same tools and automation that a fortune 500 company would have.
Integration of a Paycom system is extremely easy and does not require any additional cost or major changes to internal systems.
Support and uptime are second to none.,The only area where I feel that my daily use of Paycom is tedious is with time management (in particular, hourly employees). I will say, however, that I think the pain in dealing with this has more to do with our own internal policies and procedures and less with the Paycom system.,10,The ROI is so great, it really can't even be measured. In our case, we went from a very manual HR process to fully automated.,ADP Enterprise eTIME,Microsoft Office 365John GormanPaycom Review2019-02-22T02:45:34.234ZPaycom was used as a human resource management tool across the entire organization. It centralized the employee data for both managers and employees alike. It was easy to use and navigate.,Easy to navigate.
Robust platform.
Centralized data.,Add-on fees for services.
Bundle packages providing more value to customers.
All-in-one solution without a huge price tag.,8,Did the job we were looking for.
Suited our needs.
Serviced employees with information.,ADP Enterprise eTIMETaki Haralambos, MBABest Decision!2019-01-21T22:12:30.808ZOur company is now using Paycom for applicant tracking, on-boarding, employee document storage, time & attendance and payroll. Every single person at our company uses Paycom in some way; whether it be to clock-in, check pay stubs, update their information or to run payroll. Before we implemented Paycom, we were manually tracking hours and had paper files of employee's records. Now, we are able to hold everything on 1 system and it couldn't have made our lives easier!,Implementing their system. We had a designated person who we could call at any time of the day and who would frequently drive to our office to help with the process. I can't say enough great things about our implementation process.
The reports! They have just about every single report you could ask for.
The ease of running payroll. It went from taking me a whole morning to just under a few minutes. I can't tell you how much time I have now!,Some of their verbiage is a little hard to understand.
Printing the week's schedule isn't super user-friendly and looks pretty cluttered.
Scheduling shifts is a little time consuming and you can't see the week as a whole, you have to individually schedule a person.,10,It is extremely efficient and has reduced human error
The labor it cost us before to run payroll and hire people is now almost non-existent
It is able to grow with us,RUN Powered by ADP, Netchex and When I Work,QuickBooks Pro, Square for RetailVerified UserPaycom payroll software- A must have2019-05-15T17:00:44.216ZWe are utilizing Paycom’s payroll software. It is extremely user-friendly. All the employees here love being able to update their personal information in quick reliable manner. This software saves a tremendous amount of time and ensures accuracy. No more relying on a manual system subject to human error. I would definitely recommend this software.,User-friendly software
Easily navigated
Wonderful support,No problems,10,Save valuable time
Saves money
Helps prevent mistakesVerified UserPaycom Rocks!2019-04-10T17:09:27.131ZPaycom handles our payroll. In the future, we will be adding additional services to better onboard our employees, file requests for time off and will check into all other Paycom abilities to help us with all aspects of HR. Paycom's staff are extremely knowledgeable and helpful and always answer questions that help us learn more.,Customer Service-Exceptional
Reports are clear and understandable. But if I have questions, I can always call my team member to help me.,I haven't experienced any cons as of yet. I will update you if I do.,10,The costs to use Paycom has been minimal due to the time savings created for payroll.,QuickBooks Pro,2,2,Ease of use
Customer Service is amazing,We will be using more services in future,We will likely be using employee on-boarding and benefits administration in future,10Verified UserGreat payroll software2019-05-16T12:46:43.498ZWe utilize this payroll software across the whole company. This software has really streamlined our payroll process. It is user-friendly and easy to navigate. All information is easily accessible anytime it's needed. Information can be updated quickly and accurately, which saves valuable time.,User-friendly.
Easy to navigate.
Allows quick and accurate updates to personal information.,I do not have any negative remarks about the product.,10,With improved accuracy, we have saved time which in turn saves money.Verified UserPaycom: Best in the Industry2019-04-04T17:33:37.327ZWe use Paycom at Farmers Insurance (Scott Streller Agency) for Onboarding and Payroll. Without referring to instructions, a first-time user can onboard in a matter of minutes. If you have a question and need to speak to a Paycom representative, they are fast and knowledgeable. Payroll is always on time and paystubs are sent quickly.,Ease of onboarding
Payroll is simple
Quick responses to questions,I would like an online link to my personal payroll issues. Perhaps there is one and I am not aware.,10,I have no negative feedback.,AspenONE Asset Performance Management (APM),dotConnect for SalesforceVerified UserGreat payroll processing company2019-02-22T02:43:37.163ZThis is a good product to help streamline the ease of use for time management, payroll processing, employee benefits. User-friendly and a great interface.,App version is highly recommended for users. The web version is preferred for processing payroll and time off requests.
Easy to adjust time cards with a trail of who processed the changes.,No suggestions! We worked out all the issues we had.,10,Streamlined payroll processing.Verified UserPaycom is fast, easy & accurate!2019-02-11T18:01:24.308ZWith Paycom helping us every step of the way, payroll processing at my company is fast, easy and accurate. I really enjoy working with the courteous, professional team at Paycom, who are always available and knowledgeable about the product and about the current trends in tax and payroll. I often recommend Paycom to other small businesses in my community.,Paycom's software is easy to use.
Paycom leads the online payroll industry with its innovations.
The Paycom team is professional and helpful.,More communication about trends in payroll.
Would like to see even more streamlining.
Takes a while to get used to, but well worth it.,10,The Paycom services we utilize have grown with our business. Paycom adapts and provides the right tools for our current needs.,LexisNexis Time Matters, Thomson Reuters WestlawVerified UserWhy you should make Paycom your preferred payroll/HR management software2018-12-19T02:34:42.778ZPaycom is an integrated payroll and human capital management software that we use extensively in our organization to streamline how we manage our employees. It gives us access to a number of reliable tools for recruitment, payroll, talent and HR management all of that in a single solution. Its used in the whole of our organization as it stores all the employee information securely and also forming the basis for other crucial HR procedures. Its reliable and gives us flexibility in managing our employees,Paycom has a reliable customer support service that ensures that all of your concerns are addressed on time.
In case of problems in setting up the software, the vendor offers training to new users either online, in person or documentation.
Manages and submits payroll on time.,Being an online solution, its affected by poor internet connections in its working.
The procedure of logging in the system is complex when using a desktop version compared to the mobile app where it is easy to log in and navigate.
The design and navigation require some update with time.,9,It has helped us in complying with the statutory requirements in tax calculation and submitting of other statutory deductions
Helps maintain the confidentiality of our employees records and employment history
Has kept our workforce motivated since it manages payroll efficiently ensuring that employee benefits are paid on time,Paycor,DocuSign, M-Files, ShopifyRichard GichangiThe Eagle has Landed2018-10-18T14:49:19.841ZWe use Paycom as our payroll company. Paycom is utilized by every department. Since switching to Paycom we have had perfect payroll. In the past we have use a lot of man hours to fix issues with payroll. This has been eliminated. We can finally focus on other areas of our business.,Our sales rep. has answered all our questions and fulfilled our growing and changing needs.
Paycom training for all employees was very easy to follow and the trainer was very professional
When needs change, customer service reps are very friendly and eager to help,As busy as I am, the task to complete seems time consuming
Management would like to see combined login and password codes for easier access.,10,We are using less man hours trying to maintain or fix issues with payroll.
Paycom is has made it very simple to make changes with employees profile.,Kirt RumbaughFirst in Class2018-12-22T19:02:38.666ZPaycom is currently being used as an extension of Human Resources throughout the company. The HR solutions provided by Paycom enable employees such as myself to have all of my work-related information in one place. Previous experiences with other companies were not as efficient or user-friendly.,Addressing the needs of the company-- they tailor the offerings to meet the size, scope, and need of the company they are working for. This allows a company to grow alongside Paycom.
One Source-- Paycom got it right. One place to meet the needs of leadership and employee. Having all of the business solutions in one spot makes it more efficient for administration and the employee, which ultimately leads to a better work environment.
Easy to use website-- Everything you need to know is contained in one area. When new features are added, or a new employee is hired, they can work through the training deck to have any and all questions answered,In order for users to access the website, it is required to enter 3 items- username, password, and the last four digits of your social security number. Most websites only require secure login using 2 pieces of information.
So far, everything has gone smoothly, and we do not have any real complaints,10,Efficiency-- hours spent by HR resources answering employee questions about basic payroll and benefits has been redirected to recruitment and performance-based jobs that allow for company growth and employee attainment.,Salesforce App Cloud, Concur ExpenseChris RoseThe very best company for all HR and Payroll needs!2018-12-22T18:11:35.421ZPaycom is my go-to for everything in the HR world. We use Applicant Tracking to find the best candidates for our organization. It simplifies the hiring process for our new employees, our supervisors, and myself. Processing payroll couldn't be easier, and utilizing Document and Task Management puts everything we need in one place. The ease of use within the
entire system makes my job much easier.,You will not find a better company for customer service. No matter my issue or need, I am always greeted with friendly assistance. I've worked with Paycom for over 10 years as our payroll company, and as they grow they just get better and better.
Paycom's wide variety of products allows you to customize Paycom for exactly what your company or organization needs.
The ease of use of the entire system is one of the most wonderful things about Paycom. Our employees find it simple to use and as an administrator, it makes my job so much easier.,I would like to see all payroll reports be indexed and accessible always.
I would like to see a feature for administrators, supervisors, and employees to have an inter-departmental communication system.
Other than the suggestions above, I have no other examples where Paycom has room for improvement.,10,Paycom has simplified my role in HR, allowing me more time to connect with our employees.
Paycom is so wonderful about reaching out to make sure that all of our HR and payroll needs are met.
Our employees all sing Paycom's praises because of not only how easy it is to use, but by having the app they can conveniently access all of their information.,Daxko Operations, SlackTara AndrewsSimple Easy to Use All-in-One HR Platform2018-12-22T18:02:12.450ZWe currently use Paycom for an applicant to apply for an open position, onboarding, training, benefits, time and attendance and performance and comp. As our company continues to grow in different cities, we have found PayCom allows for a simple, easy to use interface that can be accessed anywhere. With the recent additions of the app and the platform growing and being fine-tuned each and every day, it makes the user experience very nice and easy.,Easy onboarding checklist to ensure you have completed all required documents
LMS platform that allows the user to jump right into training day one on the job, no matter where they are
The ability to have a place where you can easily document good and bad things going on with an employee through performance and comp, which allows for easy access and review during formal employee reviews.,Improve the reporting on the client side so that it is more intuitive of what report you need to run. Right out of the box it can be difficult to find the report that you need. However, once you find the report you can easily save so then you can just go back and re-run the report.
Some way to easily visualize accruals and balances real-time vs. what has processed through Payroll would be helpful. This isn't a show stopper, as you can do the math, but at first glance it can be easy to misunderstand the report.,10,A single platform that can be deployed at all locations
Easy access for training and flow of important information
Self-intuitive system that nonetheless has training available if you can't figure it out. Someone who is resourceful can easily jump in and make an impact.,Adam MerillatGreat product, Unparalleled service!2018-12-07T23:00:35.472ZPaycom is our current payroll provider and benefit administrator. It is currently used throughout our whole organization. As of 2019, Paycom will also be handling our performance management by administering our yearly performance reviews. We are hoping with the help of Paycom, we will be able to increase the frequency of our annual reviews.,Paycom's Employee Self-Service application is extremely user-friendly. Employees know exactly where to go and how to find it after Paycom did in-person trainings for our whole staff, employees and manager and admins.
Separate from Paycom's product, their service is second to none! Any question I have regarding the product, taxes, benefits, etc., Paycom has provided top-notch service. They make Envoy feel like we are a top priority, no matter how small the question.
Implementation is extremely important to me as the primary user of any product. Paycom laid out exactly how long implementation would be and made it clear they would be with us every step of the way. They gave us a document that detailed how much of a time commitment each department involved in our transition to Paycom would have to allot to the process.,One feature that could use slight improvement that we had with our old payroll vendor was a way employees to see how many PTO hours they would have as of a certain date. Paycom does have this option, but an employee has to pretend to enter a PTO request to see that. PTO is a priority to all of our employees so just making hours available a bit more clear.,10,The amount of time that I am saving as the HR Associate when it comes to time spent on the phone with our old vendor, compared to the level of access that I have to a dedicated rep at Paycom is unparalleled. Taxes, payroll, benefits, performance management, can all be handled with a quick email that gets responded to in less than an hour.
Our finance team is able to pull reports with ease on their own from Paycom, which has saved HR time and resources that can be dedicated else where.,ADP Workforce NowTaylor MoesleBest on the market!2018-10-30T14:23:47.923ZPaycom is the best product on the market. It is so easy to use for anything HR or payroll related. Love the product and would highly recommend it to any business, small or large. Customer service is unheard-of. You actually speak to a live person within minutes of calling.,Paycom customer service is the best around. When you call, you speak with a live person within minutes.
Paycom's product is the best in the market.
Product is easy to use and train on.,Just staying on-top of trends within HR.
Continually training of internal teams.
More solution based selling.,10,Paycom is worth the price.
HR can focus on other tasks.
User-friendly.Tracy UnderwoodMy life with Paycom2018-10-22T20:49:54.050ZI use Paycom for our whole organization, not by department. The HR needs of our Company are very simple. Because of the diverse training available, I know it has the ability to address the many potential business problems for larger businesses with more complex HR needs.,The time required to process a bi-weekly payroll is minimal.
Any changes to employee pay or deductions are easy to make.
My Paycom Specialist, or a team member, is always available to assist with answers to my questions.,Changes to program software are difficult to follow at first.
Develop the ability to download payroll file into our propriety back office accounting system instead of making manual journal entries.,10,The positive impact Paycom has had on my business objectives is that it frees me from administrative and HR duties so I can spend more time on Sales.,Angela (Angie) Hedges Hendricks, CTAPaycom: My HR Department2018-09-27T17:48:51.373ZWe utilize Paycom for all our payroll needs. Currently we have both W2 employees and 1099 consultants that we compensate through our business. Paycom keeps my life simple, organized and compliant. They also are able to work well with clients that also have similar payroll needs.,Simple to use payroll software.
Great reporting features within the software.
Paycom has a set my company up with a dedicated specialist that is available to answer any and all my questions.,I believe in keeping it simple to make my life easier. Sometimes, the changes they bring to the table can be complex and I hope they continue to keep it simple.,10,Time is one of my most important assets and Paycom saves my considerable time, so to me they are priceless.
Simple and easy payroll processing means it takes less time paying my employees than ever before.
The report features allow me to keep track of finances within my business to make sure my payroll amounts are in line with other businesses in my industry.,SurePayroll, Paychex Accounting Online and ADP Enterprise eTIME,QuickBooks Self-Employed, Redtail CRM,1Chad Rogers, CLU, ChFCHuman resource management simplified2018-09-14T20:52:09.364ZPaycom is used by my entire organization for performance management, payroll, expense tracking, time management, and employee training. The software truly is a one-stop shop for employees at all levels to manage what could be cumbersome tasks in an efficient and user friendly tool.,Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap.
We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy.
Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.,We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training.
Paycom's UI design and navigation feels outdated compared to similar software,10,Employees spend less time managing their time, information, and benefits which results in more productivity
Performance management has become more visible organization-wide,,Atlassian Confluence, JIRA SoftwareRicky Aladort, MBA, PMPPaycom is easy, efficient, and adds massive value.2018-10-16T20:01:27.422ZPaycom is being used company wide mainly for Payroll processing. It is used by the HR department mainly as all of their paperwork has primarily moved into Paycom's platform. They also utilize the time clocks from Paycom for hourly worker clocking in and clocking out. I am aware that Paycom has a mobile application so I am sure that could be more effective in the future.,Paycom is concise and straight forward with their online platform. It is not difficult to understand the system and navigate.
It is simple to change settings as an employee. I was easily able to make changes to my pay preferences. Paycom does a great job of writing intentional software that is not overloaded with complexity.,At my company, there are many areas where Paycom could come in and make things better. I can honestly say that there are no problems on the Paycom side of things, rather on our company's side with not using the full potential of Paycom's software. I think that if Paycom could come in and sell and educate more, than it would provide massive benefit for the company.,10,They were able to give the company an easy way for their employees to interact with HR. Paycom is both very simple, and high level, therefore it is useful for HR directors, and shop employees alike. To this point however, my company has only used Paycom for Payroll and some job posting. There are huge holes in virtually every part of the company that could be filled by a Paycom service used properly.,Paychex Flex,Salesforce Community CloudEvan YorkPAYCOM is the answer for small business2018-10-04T19:20:32.559ZI use Paycom for my payroll & on boarding. I have 5 full time employees & 3 PT employees. By using Paycom I am spending minimal time entering payroll since Paycom software is compatible to my POS system. What used to take me a half of a day, now only takes minutes!,Customer service
Payroll services
Communication
Always available,I have no complaints,10,The biggest asset has been saving time
Payroll accuracy
Adding new employees to payroll,Bill BrazilMuseum Staff person who loves and uses Paycom and would recommend to others!2018-07-26T21:09:36.569ZIt is used throughout our whole Museum. For me personally, I use as a means to clock in and also check my time off status. But even though I am the Executive Assistant, I am also the Volunteer coordinator and I use it to track the hours of my volunteers. I think it is very efficient and easy to access.,Easy access to login and check hours etc.
Great customer service and nice employees
Up and coming company that seems to take great care of their staff,I really can't think of anything. I feel they do a pretty good job of being accessible and easy to understand,9,Great way to track our volunteer hours
Good way to track our personal time off,Siriusware Salespoint Solutions, DonorPerfectShannon OlsonPaycom Promises but doesn't Deliver2018-11-07T22:26:00.647ZPaycom is used by both the Human Resources department and the Payroll department. We would like the entire organization to use the system but we are still experiencing system issues.,They have a good sales department,Implementation of the software was a disaster, and 10 months later we are still experiencing implementation issues . We are still experiencing problems with our benefit set-up, including ACA reporting, and the interface between Paycom and Indeed is problematic. We get far less applicant resumes when we post ads through Paycom than when we post directly on Indeed. Posting directly on Indeed is an extra expense we didn't have with our previous ATS vendor.
There is no customer service. I spoke with a supervisor on October 1st. I was promised a detailed Project Plan with delivery dates and a follow-up phone call on October 22nd. October 22nd came and went and I am still waiting for the Project Plan and phone call. I have sent four emails and called twice and the only response I received was an email telling me that they were experiencing issues sending and receiving emails.
Many Paycom employees are ineffective. Our implementation specialist had only 6 months experience with the Paycom software. She was learning the software as she was setting-up our account. There were too many "I don't know" or "I will check" or "I'm not sure" replies when we asked questions. The employee responsible for building out our benefit plans was incapable of understanding why the information we provided from our previous HR/Payroll vendor was not uploading correctly. It took 8 months before we employees were able to enroll in benefits through ESS and that's because we were finding the errors, scrubbing the data, making changes, and staying on top of the project daily.
Paycom supervisors are ineffective. They will meet with you and listen to you and tell you they will address the issues, however, nothing changes. If you choose to purchase Paycom's product you will be on your own.,1,We've have spent way too many hours working to get Paycom up and running effectively. Paycom was supposed to reduce the time we spent on processing payroll, tracking leaves, hiring employees, etc. but it has not delivered on the time savings.
We are able to pull data more effectively and efficiently. Unfortunately we are always double-checking the accuracy of the data.,UltiPro, Paycor, Namely, Paylocity Web Pay and Kronos Workforce ReadyVerified User
Unspecified
Paycom
113 Ratings
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