Paycom Reviews

Services industries would benefit well from Paycom. I would believe that janitorial, landscaping, security, and other service-related companies/industries would be able to use Paycom features quite well. It allows multiple sites to enter time and attendance while auditing functions allow for precise payroll submission. Their ATS feature was satisfactory but clunky on many features that other providers have streamlined.

I think that this is perfect for small to medium-sized organizations. What impressed me the most was the easy to understand interface. Although there is a learning curve, the ease of use once you master it is what kept us using it.

Performance review, HRIS and reporting were good. The flaws I list below are what caused us to leave.

It's a decent online system for a smaller organization with employees who are geographically dispersed.

Paycom is good for small and large companies, but I'm not sure it would be the most suitable for large corporations.

I find that Paycom's staff is either disinterested in being of service to us, and/or poorly trained. I can call at 12 and get one answer, then call back at 12:01 and get a completely different answer on the same questions. Unexplained payroll errors, the system does not communicate within itself causing double the work, reporting is a nightmare since they are incapable of providing very basic reporting needs. None of the functionality makes sense. The Performance & Compensation Module is a nightmare to operate. In every system that we use there have been times that we have been told, "you will need to go through employee by employee to correct the issue" .... we have over 200 employees. Everything causes an error in another part of the system but no notifications or warnings prompt you that what you are doing will cause a problem. Instead you have to wait until someone doesn't get paid, doesn't properly translate on the file feed to the carrier, resulting in them not having coverage, or my favorite, an audit. I reached out to the executive team to "help". None of our issues are resolved. One good thing is that they answer when you call. Everything they tell you will be erroneous but they can answer a phone call with the best of them.

In the past we used to have all employees' information in a file (that is scary, a lot of private information that we are responsible for) and the managers were responsible for keeping that up to date and in a safe place. Nowadays with Paycom, the candidates upload all the documents themselves and everything is stored on the cloud, which is a much safer environment and we do not risk losing employee data.

Not only, that, in the past the managers used to get the employee data and fill out all the forms for the candidates and that was much too time consuming. Now everything is electronically filled out, no manual entry necessary.

It is amazing for a small to a mid-sized company where the employees are in control of their own information; HR does not need to keep track of direct deposit slips or changes in W4s. It is easy to set up and easy to use for employees, managers, and administrators.

Paycom is excellent for companies with 1-5000 employees, its seamless integration and time from purchase to up and running are second to none.

It is a great payroll system and tool to collect paperwork and onboard employees, but it is just not visually appealing or user-friendly. We are also running into trouble connecting Paycom to other software via API which is frustrating and will probably be the reason we leave Paycom.

We are a smaller company, but this software has streamlined and simplified our payroll process. I know Paycom works with almost any size company. I would definitely recommend them. For any business.

Paycom's features seem to be all-inclusive. I haven't found an area yet that is lacking. Paycom's website and phone apps are easy to use and clear to understand.

This service is efficient and reliable. It has saved valuable time and energy. All of our payroll services are much more streamlined with this software.

Well suited for the small business owner who doesn't want to spend an extra ten hours a week handling payroll themselves.

Paycom seems well suited for small business or even large business models. Whether you have 2 employees or 2,000 employees the platform is very easy to navigate and the system is very easy to implement. The training they offer is beneficial for upper management but can also be utilized for staff members and contract workers. The information provided can be as specific or as generic as you want it to be. I am sold on the Paycom systems and the company as a whole. I am proud to say that all of my payroll is done through Paycom.

Paycom is situated in all payroll and human capital management processes where when you want to manage your payroll in a seamless manner, free from errors then turn to Paycom. It also keeps the employee data securely and helps in recruiting new employees and still manage their performance and onboarding in your company. It further fits in all company portfolios whether small or large thereby proving to be excellent in managing your workforce.

Great for small to medium-sized businesses looking for human capital management.

I believe Paycom is well suited for any company with 25 or more employees. It will help companies with a larger employee base run more efficiently.
As our employee base grows, Paycom will make it easy for our changing needs. We were worried about the transition over to Paycom, but with help from our representative, this process was easy.

Paycom is suited to meet the needs of all sizes of companies. I have a business friend who has begun to use Paycom with his 10 employee company and is extremely pleased with the solutions Paycom has provided. He moved his business because of my current situation working for a company of over 2000 people, and Paycom's ability to meet our needs. They offer solutions regardless of size and scope. More importantly, they are easy to work with and genuinely care about those they are serving.

I personally feel that Paycom would be well suited in most companies and organizations. I can't think of a scenario where it would be less appropriate.

If you are looking for a single platform that can do it all, then Paycom is the best solution for you. The one nice thing about the Paycom Platform compared to other platforms, such as ADP, is you aren't buying a certain version or platform. You are buying the Paycom platform that every other user uses. We have been on a platform where it wasn't the same across all users from one company to another. This became frustrating for support as well as user use. Now with Paycom, it doesn't matter because everyone sees the same thing.

We were previously with a larger payroll vendor and we felt like a small fish in a huge pond. The service we received made us feel unimportant. Paycom is a complete 180 in regards to the service we receive. We have a dedicated rep (shout out Jessica Wade!), who is consistently available and super knowledgeable about all things Paycom. Service is something that is important to Envoy with our own product so it's great to see it is a top priority to other companies as well!

Paycom is for any business, large or small.

I believe Paycom is well suited for any company, no matter how many employees. It has the ability to handle the specialized reporting required for large companies and it is perfect for smaller companies, like ours, that just needs a way to easily process payroll, file and pay payroll taxes, and then continue my regular duties of my position of my company. I am not bogged down by HR or administrative work.

Paycom is unbelievably simple to use and errors are minimal. I have used other platforms before as an employee and there always seemed to be issues during every pay period. With Paycom this was never the case. Every pay period went through smoothly without a hitch and if there were minor issues, they were resolved quickly.