Paycom

Score8.5 out of 10

981 Reviews and Ratings

What is Paycom?

Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.

Categories & Use Cases

Media

Screenshot of a new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.

Screenshot of IWant, which is a command-driven AI engine in a single database, for instant access to employee data.

Screenshot of Direct Data Exchange®, which takes a detailed pulse of how employees interact with Paycom. It automatically assigns a dollar value of savings based on Ernst & Young research.

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Screenshot of a new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.

Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 8.8
Create succession plans/pools
Managers can create and manage pools of potentially high-performing individuals.
Category average: 7.9
Candidate ranking
Candidate readiness for key business positions can be ranked and assessed.
Category average: 8

Tracking of all physical assets
Tracking of track laptops, pagers, phones, and other company equipment.
Category average: 8
Line-of sight-visibility
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
Category average: 7.8
Corporate goal setting
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
Category average: 7.6

Lina Aguirre

Human Resources Director in Human Resources at Miami City Ballet (51-200 employees employees)

Use Cases and Deployment Scope

A hundred percent payroll.

Pros

I like the fact that they have wonderful customer service. The implementation process was phenomenal, very useful. And so far, the employees are very satisfied with the platform in general.

Cons

Not at this time really.

Return on Investment

Save time, automation.

Usability

Jynger Morris, PHR, SHRM-CP View profile

Director, Human Resources in Human Resources at Refuge Group, Inc (51-200 employees employees)

Use Cases and Deployment Scope

We use Paycom's full suite, everything except Performance. We first implemented in 2020, and have always been happy with the platform. The differentiator for Paycom is the support. Having a dedicated CSR and Sales Rep are wonderful, but it is more than that. In six years, we have never had a bad experience with customer support. The continuous updates, stellar support, and employee experience are unparalleled. I have implemented many platforms over my 20+ years in HR, and Paycom stands out as my preferred strategic partner.

Pros

Employee experience / user friendly
Outstanding support
Continuous Improvement and updates
Security

Cons

Less focus on iWant
Ability to email reports outside of platform

Return on Investment

Benefits to Carrier - this has paid for itself with ROI
Data integrity because we can enter info once, rather than multiple times
$ saved over the long term over a less robust competitor platform

Alternatives Considered

ADP API Central, UKG Ready, Cornerstone Transform, Paychex and isolved

Other Software Used

Microsoft Teams, Anthropic Claude

Amy Roussel

Payroll Specialist in Finance and Accounting at NEC Group, LLC (51-200 employees employees)

Use Cases and Deployment Scope

We use Paycom for our payroll needs primarily; we also use it for recruitment, onboarding COBRA administration, Open Enrollment and Labor Allocation. Streamlines billing with our medical providers, provides ease of use for our employees. It is my primary role and primary application used in my position as Payroll Specialist.

Pros

Background checking module works well
Employee Single Service Sign On for employees
Onboarding new hires
quarterly filings
file feeds to carriers

Cons

Position management can be confusing and clunky
Recruitment tool and job postings are weak

Return on Investment

hard to quantify - positive impact not many issues external facing to employees. They have a reliable payroll app that they know how to use. and trust the data is safe and accurate. Plus they are paid timely and accurately. employee retention increase for a positive
negative impact would be the cost is higher than anticipated but to change would involve alot of disruption so we are riding it out. trying to utilize all aspects and modules to get the most out of products.
25% increase is definite negative when we think we are paying too much already.

Alternatives Considered

ADP Workforce Now

Other Software Used

Indeed Hiring Platform

Lisa Conroy

HR Manager in Human Resources at Plymouth Pediatric Associates (51-200 employees employees)

Use Cases and Deployment Scope

I use Paycom for HR and payroll and I use it daily for time and attendance, benefits, performance management and talent acquisition so my scope is huge. The product also addresses real-time attendance, pto requests and any and all employee changes that need to occur, done by the employees themselves, including check approvals, benefits administration and open enrollment as well.

Pros

All things Payroll
Human Resources Responsibilities
BETI
Customer Service

Cons

Cost
Reporting

Return on Investment

time
efficiency

Other Software Used

Epic EpicCare EMR, Adobe Captivate, DocsApp

Lori Ellingson View profile

Payroll & Benefits administrator in Human Resources at Everidge (501-1000 employees employees)

Use Cases and Deployment Scope

We use Paycom as our HRIS and payroll processing company. We use Paycom for all tax processing, leave management, and benefit management. They process our WOTC and accruals. We utilize the report writer function to process benefits payments, track points and time for hourly employees, and manage other HR tasks. We use Paycom for all our needs except our learning management system.

Pros

Process our payroll.
Organize our leave management.
Applicant processes through the applicant tracking.
Reporting for accruals.

Cons

Getting your specific benefit specialist on calls.

Return on Investment

Reduced time using leave management.
I want to be helpful for fewer employee questions.

Alternatives Considered

ADP Enterprise HR

Other Software Used

Lexis for Microsoft Office

Paycom

What is Paycom?

Categories & Use Cases

Media

Key Features

Top Performing Features

Direct deposit files

Create succession plans/pools

Candidate ranking

Areas for Improvement

Tracking of all physical assets

Line-of sight-visibility

Corporate goal setting

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Usability

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