Workday Peakon Employee Voice vs. Sympa

Peakon is a great solution whether you are thinking of pulsing your employees weekly, monthly, or even yearly. The solution provides great dashboards, easy reporting, on the fly segmentation creation, and ways to really dive deep into your people data. I think it's a bit expensive for very early-stage companies, so I would love to see them create a startup/early-stage version or pricing because it has become an invaluable tool for any size company.

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In my usage of Sympa, I find that it's very useful for onboarding, goal management, and organizational structure lookups. I haven't yet experienced any areas where it doesn't work well or isn't appropriate. We have many other software systems that work in tandem with Sympa.

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• Peakon looks beautiful and feels very light, which is comforting when you're (potentially) giving negative feedback and feel anxious. The emails are friendly and the survey is super clean.
• The surveys are very easy to navigate. You can answer as many or as few questions as you like, skipping forward and backward, and choosing to provide comments when you want. It's low pressure and feels flexible.
• The HR department is able to respond to your comments. You can then have a back and forth conversation while remaining anonymous. This really helps employees further explain and contextualize their survey comments without identifying themselves personally.

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• Customized interface.
• Global Org Chart/Employee lookup.
• Onboarding tasks.
• Updating and reviewing personal goals, quotas, and PDP.

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• The only major issue is the integrations factor. I wish there was more integrations work from HRMS core systems or even other dashboard solutions.

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• Loading speeds have been a bit slow at points.
• Our customized interface is easy to use but beginning to feel a bit dated (could use a refresh).
• Minor user-interface features could be added to take it to the next level.

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SurveyMonkey is a great survey tool that also allows responders to stay anonymous, but I think Peakon is more effective for corporate feedback. It offers more reports and analytics specifically for HR and feels more professional. We often use SurveyMonkey for more lighthearted surveys (e.g., what to eat for team lunch) while keeping Peakon for employee feedback.

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• When we moved to WFH due to COVID, we use Peakon a regular basis to understand what employees are thinking. We lost the serendipity of talking to people during chance encounters in the office, Peakon has replaced those conversations.
• We saw an incredible year in spite of COVID, while there are so many internal and external factors contributing to that success, we can see that having engaged and happy employees has an impact on our business. We also see what happens when they are not engaged or happy.

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• Provides visibility to all things HR.
• On demand access so you don't need to wait on replies from HR.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info