Peakon is hands down the best tool to understand what your employees are thinking!
January 04, 2021

Peakon is hands down the best tool to understand what your employees are thinking!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Peakon

We use Peakon across our entire company. We gather feedback from teams every week to understand exactly what employees are thinking in real-time. Imagine running programs on assumptions, versus exactly what employees are asking for and things we should continue to do well and double down our efforts. The system provides feedback to the company and leaders in a real-time manner, so we can make critical people and business decisions on a regular basis. It also allows you to double click on comments and suggestions and have a dialogue with the employee directly all the while keeping their anonymity.
  • Dashboards are presented in a clear and easy way to understand quickly the areas that you are doing well and those that require focus and attention.
  • The system provides suggestions to you across the drivers and factors around engagement, so you don't have to search too far for the things you are doing well and those things that need attention.
  • The ability to ask questions and communicate with the employee while keeping their anonymity is something I haven't seen in any other solution. Imagine getting a comment and having the ability to dive deeper into what you are employees are thinking.
  • The system exports the data and presents it so easy that you can literally use that same presentation with little to no editing to your teams and executives.
  • I love the forward thinking at Peakon. They have been playing with the amounts of data they have across clients to bring reports, case studies, but also building some interesting things into the system like attrition predictions.
  • The only major issue is the integrations factor. I wish there was more integrations work from HRMS core systems or even other dashboard solutions.
  • When we moved to WFH due to COVID, we use Peakon a regular basis to understand what employees are thinking. We lost the serendipity of talking to people during chance encounters in the office, Peakon has replaced those conversations.
  • We saw an incredible year in spite of COVID, while there are so many internal and external factors contributing to that success, we can see that having engaged and happy employees has an impact on our business. We also see what happens when they are not engaged or happy.
Peakon is about the same price but provides much more of a CRM-like feature than Culture Amp. While both solutions have a robust survey tool, the requirements are much greater. Peakon has better dashboards, more intuitive ways of surfacing the important issues, and the ability to communicate with employees after they respond or provide comments is a game-changer. I also think Peakon's focus on how they can use the data they have available and brought back into the product for features like attrition predictor, makes Peakon a strategic tool for future planning versus a past indicator of employee engagement.

Do you think Workday Peakon Employee Voice delivers good value for the price?

Yes

Are you happy with Workday Peakon Employee Voice's feature set?

Yes

Did Workday Peakon Employee Voice live up to sales and marketing promises?

Yes

Did implementation of Workday Peakon Employee Voice go as expected?

Yes

Would you buy Workday Peakon Employee Voice again?

Yes

Peakon is a great solution whether you are thinking of pulsing your employees weekly, monthly, or even yearly. The solution provides great dashboards, easy reporting, on the fly segmentation creation, and ways to really dive deep into your people data. I think it's a bit expensive for very early-stage companies, so I would love to see them create a startup/early-stage version or pricing because it has become an invaluable tool for any size company.