Phone.com vs. Ring4

Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.

Incentivized

Good for creating a new business or branching a business abroad.

• Customer service and live chat are amazing
• Simple, straight forward
• Easy to setup
• Affordable

Incentivized

• Manage Team Lines
• Transcribe calls
• International Calling
• Call Recording
• Free video conferencing

• Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
• Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes

Incentivized

• I've sometimes seen text messages being sent in double.

It's super easy and simple to use, and very straightforward.

I had a question, and had my answer that same day.

Ring4 had everything we need in a business phone line in a more simple format and less expensive.

• Reduced cost and improved our efficiency - all reps love it.

Incentivized

• Less expensive business phone
• Can answer on the go
• Less to manage, more simple