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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Zello for Work

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Zello for Work is designed to turn any smartphone into a user-friendly push-to-talk (PTT) device on any network. This can be done with the user’s existing smartphones or ruggedized devices. Zello users can speak in groups or to direct contacts, decreasing nonessential noise in the work environment.

    $8

    per month

    Pricing
    Phone.comZello for Work
    Editions & Modules
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Business
    $6.80
    per user/per month
    Enterprise
    Contact for quote
    Offerings
    Pricing Offerings
    Phone.comZello for Work
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$6 per user, per month
    Additional Details20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.Zello for Work Hosted subscriptions are pre-paid but eligible for a 15% discount on all annual subscriptions. The Zello for Work Server price is a one time fee, with annual support being the only recurring payment. Support renewal is 20% of the cumulative cost of the server.
    More Pricing Information
    Features
    Phone.comZello for Work
    Cloud PBX
    Comparison of Cloud PBX features of Phone.com and Zello for Work
    Feature
    Phone.com
    10.0
    2 Ratings
    23% above category average
    Zello for Work
    -
    Ratings
    Hosted PBX10.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
    User templates10.02 Ratings00 Ratings
    Call reports10.02 Ratings00 Ratings
    Directory of employee names10.02 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Phone.com and Zello for Work
    Feature
    Phone.com
    10.0
    2 Ratings
    20% above category average
    Zello for Work
    -
    Ratings
    Answering rules10.02 Ratings00 Ratings
    Call recording10.02 Ratings00 Ratings
    Call park10.01 Ratings00 Ratings
    Call screening10.02 Ratings00 Ratings
    Message alerts10.02 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Phone.com and Zello for Work
    Feature
    Phone.com
    10.0
    1 Ratings
    23% above category average
    Zello for Work
    -
    Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Phone.com and Zello for Work
    Feature
    Phone.com
    10.0
    2 Ratings
    24% above category average
    Zello for Work
    -
    Ratings
    Mobile app for iOS10.01 Ratings00 Ratings
    Mobile app for Android10.01 Ratings00 Ratings
    Best Alternatives
    Phone.comZello for Work
    Small Businesses
    CallFire
    Score9.7 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Phone.comZello for Work
    Likelihood to Recommend
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Phone.comZello for Work
    Likelihood to Recommend
    Phone.com
    Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
    Incentivized
    Read full review
    Zello Inc
    No answers on this topic
    Pros
    Phone.com
    • Customer service and live chat are amazing
    • Simple, straight forward
    • Easy to setup
    • Affordable
    Incentivized
    Read full review
    Zello Inc
    No answers on this topic
    Cons
    Phone.com
    • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
    • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
    Incentivized
    Read full review
    Zello Inc
    No answers on this topic
    Return on Investment
    Phone.com
    • Reduced cost and improved our efficiency - all reps love it.
    Incentivized
    Read full review
    Zello Inc
    No answers on this topic
    ScreenShots

    Phone.com Screenshots

    Screenshot of Phone.com Dashboard

    Zello for Work Screenshots

    Screenshot of Zello's large push-to-talk button is user friendly for everyone. Users can also send photos or text enabled Call Alerts.Screenshot of Live user presence tells you who's available or busy.Screenshot of Speak to multiple people at a time using Zello Channels. Different types of channels allow you to turn them on/off.Screenshot of Replay messages easily with Zello History. You can also read your Call Alerts and view photos.Screenshot of Zello for Work lets you create users/channels, modify client settings, listen to Cloud History, and deploy applications from a centralized management console.Screenshot of Choose who users can listen and speak to with User Roles. You can create a channel where drivers don't have to hear each other to reduce the noise while they are driving!