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Pike13 vs. Shortcuts vs. Union Digital

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pike13

    Score8 out of 10
    N/APike13 (formerly Front Desk) delivers mobile scheduling, client management, and payment processing to gyms, spas, and instructional facilities (e.g. martial arts, music studio) and franchises. Pike13 was acquired by Jonas Software in January 2018.N/A

    Shortcuts

    Score3.6 out of 10
    N/AShortcuts Software offers their self-named Shortcuts software to spas and salons looking for an end-to-end business management platform catering to their particular needs, emphasizing appointments and bookings management, and featuring mobile guest and member self-service application, SMS appointment confirmation, and cash flow tracking with reporting, scalable to meet the needs to single or multi-site operations.N/A

    Union Digital

    N/AN/AN/AN/A
    Pricing
    Pike13ShortcutsUnion Digital
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Pike13ShortcutsUnion Digital
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details$ 45 / month (minimum) 1% on first $10,000 / month $2 per $1,000 over $10,000——
    More Pricing Information
    User Ratings
    Pike13ShortcutsUnion Digital
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Pike13ShortcutsUnion Digital
    Likelihood to Recommend
    Jonas Software
    Pike13 is well suited for a membership/subscription based service business, where invoicing is directly tied to a scheduled event. It is limited as a "retail cash register" for the sale of physical goods/merchandise with no readily available inventory system tied to sales.
    Incentivized
    Read full review
    Jonas Software
    It can actually handle the dynamic slotting, being an organization which is extremely operations-heavy, it becomes essential to manage inventory at out hand to increase efficiency and cut-down unnecessary cost to bring-in profitability; and Shortcuts solves perfectly for that
    Incentivized
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    Union Digital
    No answers on this topic
    Pros
    Jonas Software
    • Scheduling
    • Establishing purchasing platform
    • Enrolling new clients and staff
    Incentivized
    Read full review
    Jonas Software
    • Optimize Operations
    • Reduce No-shows
    • Plan Inventory and Staff
    Incentivized
    Read full review
    Union Digital
    No answers on this topic
    Cons
    Jonas Software
    • The ability of the reporting function is strong, but the interface is not user friendly.
    • The payroll function would be more powerful if it was integrated with main payroll providers.
    Incentivized
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    Jonas Software
    • Shortcuts currently only provides expertise in salon and spa business, they can bring in expertise for different industries at hand
    • The flexibility for rescheduling and cancelling the pre-booked slots can be relooked at
    • Can offer additional features to the clients for a user-friendly UX
    Incentivized
    Read full review
    Union Digital
    No answers on this topic
    Support Rating
    Jonas Software
    I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.
    Incentivized
    Read full review
    Jonas Software
    No answers on this topic
    Union Digital
    No answers on this topic
    Alternatives Considered
    Jonas Software
    I have not used similar products.
    Incentivized
    Read full review
    Jonas Software
    While Shortcuts has a more friendly UI, there are other vendors in the market that have developed their products in a way that suits user requirements from any industry. Shortcuts, in my opinion should look at expanding their use case to make it compatible for other industries as well
    Incentivized
    Read full review
    Union Digital
    No answers on this topic
    Return on Investment
    Jonas Software
    • Reduced admin after implementation
    • Great ROI
    Incentivized
    Read full review
    Jonas Software
    • Increased Margin
    • Reduced Costs
    • Increase in Efficiency
    Incentivized
    Read full review
    Union Digital
    No answers on this topic
    ScreenShots

    Pike13 Screenshots

    Screenshot of Front Desk works on your phone, tablet, and desktopScreenshot of Check clients in quickly with QR codes from a mobile deviceScreenshot of You, your staff, and clients can manage their profilesScreenshot of Schedule clients from any device