Planned vs. Xola

Planned is well suited when you are stuck for ideas and require creative collaboration from a network of unique vendors.

Xola is suited for small, medium, and large businesses that handle internet bookings, direct telephone bookings, and concierge/affiliate bookings. It tracks scheduling, payments, affiliate billing, can message customers through SMS or email, can hold notes on clients as any good CRM should, can be automated to do many features through the integration of apps.

Incentivized

• Hands-on oversight of execution of a virtual event and client success management
• Connecting event industry professionals with companies in need of their services
• Highlighting services that an event industry professional or company offers

Incentivized

• CRM data base.
• Automated texts and emails for reviews.
• Tracks billing.
• Keeps schedule.
• Tracks guides and their availability to be scheduled.
• Quickly adjusts seating and pricing.

Incentivized

• The platform can use some tweaking (i.e.: when reserving hotels, adding guest rooms, including meeting rooms - instead of just spaces, which can be confusing when searching).

• Integrating the Viator / Trip Advisor API so that the encrypted customer emails can show up in Xola and the client may be emailed from inside Xola. Viator says that other platforms allow this but Xola is still lagging on this one.
• Some minor tweaks allow the integrated tipping app to append a more customized message.
• Really trying hard to find something else to say because Xola does everything really well.

Incentivized

Planned is the only event planning software company we have worked with, and plan to work with. The team behind the platform is constantly innovating to enhance features and the overall experience for both vendors and users.

Xola has many similar features but in the end, the friendly fast 24/7 free always on and always ready to help customer support blows everyone else away. Many times I have found Xola to be able to expedite a customer issue or confusion with software integration or support for their software in a way that saves $$$ because my reservationists can resolve the issue or their confusion and quickly get back to work.

Incentivized

• We were able to get repeat business from a new client brought to us by Planned
• We were able to learn more about what types of virtual event services we'd like to grow as a business, as a result of working with Planned
• We have not seen a financial ROI for our business yet because we have only worked with one client on the platform and it has been costly for us to accommodate this client

Incentivized

• Increased ROI because of increased efficiencies.
• Increased ROI because helpful and quick 24/7 support via phone or chat when new hires forget their training.
• Increased ROI because billing can be cross checked.

Incentivized