PostGrid Print & Mail vs. Windward Core

Perfect for companies that send mail at scale and want automation without infrastructure. Less ideal for very small teams doing infrequent sends.

Great for Technical Users. It's great for people a bit more on the technical side. It allows developers to quickly create and modify reporting templates without having to modify source code or make updates to a repository. Potentially Difficult for Non-Technical Users. Making substantial changes to the data portions of reporting can be a bit difficult for non-technical users. While Windward's tools for this are great, it still requires an understanding of the database schema which not all users will have.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Merge variables
• Triggered campaign sends
• Real-time analytics and tracking

• Native Office output -- not nested tables and/or horrible RTF like other tools generate.
• Ease of use -- once the data sources are set up, creating tables is as simple as drag and drop (okay, maybe not exactly that simple, but you can certainly create a table of data using drag and drop, then format it and manipulate it as needed).
• Responsive developers and support -- when I've had questions, they've been addressed VERY quickly and professionally.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Audience matching
• audience enriching

• It is hard to pick out the tags if they are mixed in with a block of text.
• Using report variables in select statements causes the selection list of available fields to not show anything.
• The color themes do not match the office selection and it feels very disconnected.

1. Bulk mail processing and campaign automation.

2. Real-time delivery tracking.

3. Easy API integration with CRMs.

For the most part, the Windward report designer is intuitive for our users; but there are a few areas where it is less intuitive. In these cases, our users need to search Windwards support wiki site, or even contact their support technicians. This can also be due to the short time we've had Windward and our lack of knowledge.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support is something they take pride in. Once an issue is raised, they are quick to respond and provide details on a fix. No complaints on support here.

PostGrid is our main solution for managing and automating outbound mail. We use it to send both one-time letters and recurring transactional communications. The integration with our internal tools makes the entire process smooth from template creation to mail delivery tracking. It’s removed the delays, confusion, and manual errors we used to deal with regularly.

We evaluated several other products to integrate with our new software, but Windward Studios was an obvious standout above the majority. Other applications required some level of software development knowledge and experience to create templates and a much steeper learning curve. After consideration of ease of use, as well as a cost-comparison between different products, Windward Studios was the most suitable product to meet our needs.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Integrations
• Saving on employee hours

• As a fully integrated solution, the ROI is impacted when a client gets stickier with our solution because they see the benefit of Windward.
• Support has been fantastic for our development team so that as we integrate the solutions we have a clear and clean design.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info