TrustRadius: an HG Insights company

PostGrid Print & Mail

Score10 out of 10

9 Reviews and Ratings

What is PostGrid Print & Mail?

PostGrid is a direct mail automation platform that enables businesses to send letters, postcards, and checks as easily as email—at any scale. With REST API capabilities, PostGrid can be used to automate and streamline physical mail workflows, whether fpr one item or thousands on demand.


Key Benefits:

  • Eliminates manual mailing processes and saves hour of administrative work

  • Real-time tracking and detailed analytics for every mailpiece

  • Ensures compliance with built-in audit logs and regulatory standards


Flexible Use Cases:

  • Trigger direct mail from a CRM, marketing automation, or internal systems

  • Enhance a product by integrating PostGrid’s infrastructure via API

  • Build new capabilities or scale existing workflows

Media

the dashboard that provides visibility of the mail orders processed throughout one or more time frames. This tracks the number of letters (to be processed) to print and delivery-related details, with all related components.
an example insight into the progress of direct mail over time.
insight into the progress of postcard orders over time.
an automation for the printing and mailing of accurate, secure, and branded checks/cheques using PostGrid's Print & Mail Dashboard or API.

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Sending Mail in Large Volumes Has Never Been Simpler

Use Cases and Deployment Scope

PostGrid is our main solution for managing and automating outbound mail. We use it to send both one-time letters and recurring transactional communications. The integration with our internal tools makes the entire process smooth from template creation to mail delivery tracking. It’s removed the delays, confusion, and manual errors we used to deal with regularly.

Pros

  • Bulk mail processing and campaign automation.
  • Real-time delivery tracking.
  • Easy API integration with CRMs.

Cons

  • Would like more data visualization options.
  • Batch uploads can slow down at peak times.
  • A mobile dashboard version would be useful.

Return on Investment

  • 25% lower costs per mail item.
  • Improved delivery rate accuracy.
  • Reduced staff time spent on mailing.

Usability

PostGrid Print & Mail is a fantastic solution to automate traditional direct mail.

Use Cases and Deployment Scope

Our company uses PostGrid Print & Mail to send bulk Christmas postcards to clients, partners, and employees. The Print and Mail API helps us throughout the mailings, allowing us to save time and effort when conducting our holiday campaigns. We really like how it lets us send small and large-scale shipments according to our needs and convenience.

Pros

  • Easy creation and customization of festive postcards
  • Bulk mailing features
  • Reliable delivery

Cons

  • More and better templates
  • Higher volumes in the starter plan
  • Automatic list building would have been better.

Return on Investment

  • Better performance.
  • Improved productivity
  • Easy-to-use platform.

Easy to use letter sending API

Use Cases and Deployment Scope

We use PostGrid Print & Mail letter api to send letters right from our CRM. We needed a solution to send letters from our CRM based on specific triggers. There wasn't a proper solution like this and their api solution was perfect that integrated with our CRM. I would definitely recommend their tool if you have the use case.

Pros

  • Letter mailing

Cons

  • More detailed documentation

Most Important Features

  • Letter API
  • Trigger Mailing

Return on Investment

  • Automated Mail

Easy mailing platform to replace your in-house or outsourced operations

Use Cases and Deployment Scope

We used PostGrid to automate our manual process of printing and mailing invoices in-house and also some we used to do it with outsourced mail vendor. We also connected with their Salesforce application for easy use. This was a very tedious process and it involved a lot of resources to accomplish this. With PostGrid it has been very easy to set up and get it up and running fast.

Pros

  • Mailing Operation
  • Automation
  • Salesforce Integration

Cons

  • List Management

Most Important Features

  • Mail tracking
  • Campaign management

Return on Investment

  • Operational costs

Easy to use platform for automating compliance documents by paper mail

Use Cases and Deployment Scope

We use PostGrid Print & Mail to automate a lot of our compliance documents that is required by law to mail it to our customers. They needed to be HIPAA compliant and we were using Salesforce to track it. So, we also needed a Salesforce integration that allowed us to automate it as well as get real time data and tracking on them. PostGrid Print & Mail was the perfect solution for it.

Pros

  • Print mail automation
  • Realtime tracking
  • Campaign management

Cons

  • Multilanguage support

Most Important Features

  • HIPAA compliant mails
  • Salesforce native integration

Return on Investment

  • Automating compliance communications
  • Save money