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Premier Bank Platform vs. 2Checkout from Verifone

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Premier Bank Platform

    Score6.4 out of 10
    N/AFinancial technology company Fiserv offers the Premier Bank Platform to banking institutions, providing an environment to integrate data and manage bank operations in a simplified browser-based interface.N/A

    2Checkout from Verifone

    Score8.6 out of 10
    N/AThe 2Checkout Monetization Platform, now from Verifone (acquired September 2020) is designed to address the complexity of online commerce, subscription billing, and global payments for software, SaaS and online services companies. The vendor says that their solution is backed by: a proven cloud platform, unmatched expertise and a depth of digital commerce services. The vendor’s value proposition is that their solution simplifies the complexities that online merchants face when expanding and…N/A
    Pricing
    Premier Bank Platform2Checkout from Verifone
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Premier Bank Platform2Checkout from Verifone
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale
    More Pricing Information
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    Premier Bank Platform2Checkout from Verifone
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    User Ratings
    Premier Bank Platform2Checkout from Verifone
    Likelihood to Recommend
    6.4
    (1 ratings)
    8.2
    (6 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Premier Bank Platform2Checkout from Verifone
    Likelihood to Recommend
    Fiserv
    Premier Bank Platform is well suited for a banking environment, it wouldn't really make sense to use it in any other kind of environment. We are a medium sized bank who outsources Platform and it suits us fairly well. They are some issues with Fiserv from time to time but overall Platform allows us to complete our banking duties quickly and with relative ease. Fiserv takes care of updating all aspects of Platform for us so from an IT perspective it saves us a lot of headaches. Most end users are satisfied with Platform, the only grumbling you'll typically hear about is when the service is unavailable.
    Incentivized
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    Verifone
    2Checkout Monetization Platform is well suited for emerging SaaS businesses because along with payment processing, they offer you exposure to Affiliates and make electronic code delivery easy. The dashboard is cumbersome and reporting graphs/options are not easy to comprehend so it might become trouble when the business grows and you want to show it to venture capitalists or any investor/buyer.
    Incentivized
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    Pros
    Fiserv
    • Because the Premier Bank Platform is developed by Fiserv, a very large company, there are considerable resources to continue to develop Premier and roll out new solutions.
    • It holds most all of our customer data in one central location and transfers that data to other Fiserv apps fairly well.
    • It is fairly intuitive and most users pick up on it quickly.
    Incentivized
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    Verifone
    • 2Checkout handles credit cards that I would not be able to accept from my country.
    • Fraud prevention works. They saved me a couple of times and I appreciate that.
    • I always received my payments on time. I never had to complain.
    Incentivized
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    Cons
    Fiserv
    • The software itself is currently a bit dated, but it will be overhauled here sometime in 2019.
    • We outsource the platform and sometime the connections to Fiserv are not reliable which cause the platform to be unusable.
    • Fiserv has several different platforms and Premier seems to be the most dated of the bunch, again that appears to be changing in 2019 but in the interim it still remains an issue
    • The customer support can sometimes be lacking when facing issues with the platform, they will tell you they'll fix it later but give no time frames as to when that might be.
    Incentivized
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    Verifone
    • In the 2Checkout dashboard, searching for transactions is a bit awkward
    • I wish there were more reports available for me in the 2Checkout dashboard
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    Usability
    Fiserv
    No answers on this topic
    Verifone
    It is surreal. Everything feels like they don't really want you to use them. I had to beg them to approve my account because of stupid approval questions. Example: give ONE url where payments will come from. (my payments will come from a page inside my webapp which means absolutely nothing to users who don't have a user in my webapp. I also have many URLs where the users can pay from) Then their API is super complicated to use. I couldn't believe how complicated it is. It is not well explained in the documentation and you have to guess until you understand the underlying logic. I wouldn't use it if I Stripe was available in my country.
    Incentivized
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    Alternatives Considered
    Fiserv
    No answers on this topic
    Verifone
    Avangate digital commerce is the only available leading payment gateway service provider for Sri Lankans. That is the main reason to choose Avangate for my web store. It's easy and cost-effective and easy to use as a payment gateway service provider overall. Pricing, customer care, payout process and reporting is very good at Avangate.
    Incentivized
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    Return on Investment
    Fiserv
    • Platform is absolutely critical to our daily bank operations. It's a bit on the expensive side to setup and maintain but in the end worth the money because of the complete coverage it provides in daily business functions.
    • There are several competitors to Platform but Premier is what our bank has used for many years, even before it's Fiserv acquisition, and what many employees are comfortable with. A switch would involve a massive investment in retraining.
    • A negative impact can be on when there are outages or mishaps on Fiserv's side. Fiserv has a tendency to not compensate you even when they should be obligated to. They seem to play the outlast you game where they hope you will give up and stop asking.
    Incentivized
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    Verifone
    • I now get excellent customer service as compared to when I was with PayPal
    • I no longer have to subject my customers to the pain of maintaining a PayPal account
    • 2Checkout allows me to offer the same service as any large company and I'm a 1 man show
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