Preseem vs. Wireshark

For any ISP that wants to know the QoE their customers experience while using their service, Preseem is an excellent choice. The rate plan shaping also makes sure the connection feels fast, even if the speeds are being 100% utilized by the customer. This is not a DPI service though, so you can't classify or shape certain services over others. All traffic is treated fairly, and small flows are moved to the front of the queue to make sure interactive traffic like VOIP, DNS, and gaming is working well ahead of large downloads.

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I don't know of any other tool that works as well as Wireshark for packet capture an inspection. It's extremely easy to get up and running, and even with little to no knowledge of how to use the tool, you can be looking at all the traffic coming off a network interface.

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• Graphical real time data of condition of our network.
• Real-time data of network performance, network-wide, tower site-wide, sector-wide, and down to the subscriber level. Data that is both current and historical so we can see trends happening before a service-impacting issue arises.
• The comparison of our network equipment performance compared to identical equipment that others have deployed throughout their entire customer base.

• Light-weight software - Does not require high end specifications; also runs smoothly on Legacy systems
• Filter function - Lets you filter you packets from thousands to tens so as to find your target much easily
• Simultaneous capturing on all the network adapters - You can capture packets from all the Network Interface Cards (NIC's) at once.

• The tool could stand to be a little less engineered, but really the ROI isn't there for them to do so. I don't think most of us care about how pretty it looks, more so does it work and can I figure it out in relatively short order.

• A more user-friendly interface would be nice, but then again it is not really designed for those who are not quite comfortable with this type of software.
• Changes to functionality on updates - this can sometimes happen unexpectedly and can be an annoyance.
• More powerful data processing would be welcomed

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Independently Invited by TrustRadius

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It's very simple and easy to use, although individuals not used to managing and administering networks would take some time to get familiar with it. Once they have mastered use of the application, it's easy to stay knowledgeable about it, iteration after iteration. It is well supported online through an open-source community network of professionals who are helpful in imparting knowledge and in providing assistance.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.

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Independently Invited by TrustRadius

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Simple and easy setup.

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Independently Invited by TrustRadius

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Any Amplifi product can show client infrastructure usage and date. the Dream Machine is perfect because it has built-in everything for the client to manage his local network.

Wireshark is a free tool that came highly recommended by one of our former network security consultants. Using the tool he was able to resolve all of our higher tier network tickets, so we observed first hand why we needed to add Wireshark into our toolset. We received in-depth instruction and training scenarios that demonstrated the effectiveness and power of the product, so we didn't spend any time reviewing competing products.

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Independently Invited by TrustRadius

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• Best money we have ever spent on technology
• Night and day difference in application performance after Preseem was implemented.
• Key tool for customer satisfaction.

• Identifying bugs in the network has never been smooth and near-perfect.
• Wireshark has made sure our equipment and software is working properly via analyzing network data.
• Analysis of IP packets and Sip call flaws has saved us a lot of time and confident result.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info