Wireshark, a network engineer's secret weapon
July 27, 2021

Wireshark, a network engineer's secret weapon

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wireshark

Wireshark is used across all of our client sites for in-depth network troubleshooting. Out of all the tools we have at our disposal, the ability to install a managed switch inline with a problematic device and/or workstation allows our technicians to deep dive into the network traffic and locate the issue.
  • Network Troubleshooting
  • Packet Analysis
  • Traffic Filtering
  • GUI Interface
  • Product Support
  • Product Training
  • Packet capture
  • Traffic filtering
  • Light-weight tool that is not resource intensive
  • Diagnosis and resolve complex network issues
  • Reduce amount of time technician spends troubleshooting issue
  • Reduced tech time results in more favorable billing to our clients
Wireshark is a free tool that came highly recommended by one of our former network security consultants. Using the tool he was able to resolve all of our higher tier network tickets, so we observed first hand why we needed to add Wireshark into our toolset. We received in-depth instruction and training scenarios that demonstrated the effectiveness and power of the product, so we didn't spend any time reviewing competing products.

Do you think Wireshark delivers good value for the price?

Yes

Are you happy with Wireshark's feature set?

Yes

Did Wireshark live up to sales and marketing promises?

Yes

Did implementation of Wireshark go as expected?

Yes

Would you buy Wireshark again?

Yes

Wireshark is great for enterprise networks with large amounts of data traversing the network that need a way to filter and inspect specific traffic by specific parameters (i.e. destination / source IP address, host, or type). There are use-cases for smaller environments, but the amount of time needed to learn how to effectively use the tool may not be beneficial for home / small office users.