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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vasion

    Score8.3 out of 10
    N/AVasion (formerly MaxxVault) is a document management solution now from PrinterLogic (acquired November 2019) designed to enable organizations to digitize content and automate workflows to drive compliance, scalability, and accountability.N/A

    Ushur

    N/AN/AUshur delivers their AI-powered Customer Experience Automation platform, used to automate entire customer journeys, with the goal of delivering hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement. Ushur combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform the complete enterprise customer experience from Micro-engagements to entire customer journeys.N/A
    Pricing
    VasionUshur
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    VasionUshur
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    VasionUshur
    Likelihood to Recommend
    8.2
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    VasionUshur
    Likelihood to Recommend
    Vasion
    The best case we've found for Vasion's PrinterLogic is the one that explains why we moved to Vasion's PrinterLogic in the first place. Our Windows print servers were extremely temperamental for our Azure devices and, in many cases, would take 20 minutes or more to just set up correctly. We would then have issues with printers not printing for long periods or with print jobs not showing up in the printer queue. It was also hard for the staff to install their own printers when the one they normally used went down. It was also very hard for staff to figure out how to navigate the printer list to install printers. Vasion's PrinterLogic made all of this very easy and gave the staff one easy web page to find the printer they want and install it.
    Incentivized
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    Ushur Inc
    No answers on this topic
    Pros
    Vasion
    • MaxxVault is a full-featured product at a cost significantly less than its competition.
    • MaxxVault is end-user maintainable. I do not have to carry an IT staff to support this critical system.
    • MaxxVault has the best customer service support of any vendor I've done business with in my 20 year career.
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    Ushur Inc
    No answers on this topic
    Cons
    Vasion
    • Learning curve is particularly steep.
    • Some advanced features can be difficult to implement and test.
    • Driver management is time consuming and could be streamlined.
    Incentivized
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    Ushur Inc
    No answers on this topic
    Usability
    Vasion
    I would say its around 7. For us it was easy to do deploy, to use the centralised control, and not too complex compared to other printing services. However, some workflows became complicated depending on configuration. In our case, it was a bit complicated after a while. But its still user friendly.
    Incentivized
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    Ushur Inc
    No answers on this topic
    Alternatives Considered
    Vasion
    Vasion's PrinterLogic had a much better interface for installing printers for staff. It was very easy for staff to manage their own printers and install what they want or need. Vasion's PrinterLogic also seemed to be better equipped for reporting and use by our non-technical staff. We were also impressed with the support of Vasion's PrinterLogic and how easily they answered all of our questions.
    Incentivized
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    Ushur Inc
    No answers on this topic
    Return on Investment
    Vasion
    • Having seen similar organizations implement software solutions costing upwards of $1 million, I can safely say the ROI on our MaxxVault implementation has paid off massively for our customers and staff. We could not do what we're doing without MaxxVault.
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    Ushur Inc
    No answers on this topic
    ScreenShots