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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProjectManager

    Score9 out of 10
    N/AProjectManager is a cloud-based project management software. Features include file storage, client logins, unlimited projects and integration with Google Apps, Microsoft Word, Excel and Project.

    $18

    per month per user

    Service Autopilot

    Score8 out of 10
    N/AService Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
    Pricing
    ProjectManagerService Autopilot
    Editions & Modules
    Team
    $18
    per month per user
    Business
    $32
    per month per user
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    ProjectManagerService Autopilot
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Features
    ProjectManagerService Autopilot
    Project Management
    Comparison of Project Management features of ProjectManager and Service Autopilot
    Feature
    ProjectManager
    10.0
    2 Ratings
    26% above category average
    Service Autopilot
    8.0
    1 Ratings
    4% above category average
    Task Management10.02 Ratings8.01 Ratings
    Resource Management10.02 Ratings8.01 Ratings
    Gantt Charts10.02 Ratings00 Ratings
    Scheduling10.02 Ratings8.01 Ratings
    Workflow Automation10.02 Ratings8.01 Ratings
    Team Collaboration10.02 Ratings8.01 Ratings
    Support for Agile Methodology10.02 Ratings00 Ratings
    Support for Waterfall Methodology10.02 Ratings00 Ratings
    Document Management10.02 Ratings8.01 Ratings
    Email integration10.02 Ratings8.01 Ratings
    Mobile Access10.02 Ratings00 Ratings
    Change request and Case Management10.02 Ratings00 Ratings
    Budget and Expense Management10.02 Ratings00 Ratings
    Best Alternatives
    ProjectManagerService Autopilot
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProjectManagerService Autopilot
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ProjectManagerService Autopilot
    Likelihood to Recommend
    ProjectManager.com
    Because I work with many people for whom Project Management is new, I wanted to use software that was user-friendly, fairly intuitive, and not filled with jargon. I like the fact I can use existing templates that (mostly) work for our needs, and I look forward to more things being added. They say support is 72 hours, but I’ve never waited for more than a few.
    Incentivized
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    BACKTELL, INC
    Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
    Incentivized
    Read full review
    Pros
    ProjectManager.com
    • Creating job schedules and milestones, which we provide to our clients as well as our vendors.
    • A one stop shop for downloading/uploading any job/site specific documents (issues, daily reports, photos, signoffs, etc.).
    • Real time communication with your clients. As soon as an issue has been raised within ProjectManager.com, everyone attached to that job with get an email notification of what has been communicated or what document has been uploaded.
    Incentivized
    Read full review
    BACKTELL, INC
    • service history, tracking
    • service scheduling
    • service/client notes
    Incentivized
    Read full review
    Cons
    ProjectManager.com
    • hope for expanded offerings. They seem to be in the works.
    Incentivized
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    BACKTELL, INC
    • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
    • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    ProjectManager.com
    No answers on this topic
    BACKTELL, INC
    Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
    Incentivized
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    Alternatives Considered
    ProjectManager.com
    We have not used any other project management software since using ProjectManager.com.
    Incentivized
    Read full review
    BACKTELL, INC
    We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
    Incentivized
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    Return on Investment
    ProjectManager.com
    • less time spent “looking for things” it’s all there.
    • Having all the deliverables and timelines together has been great.
    • I don’t have the version with employee time tracking, but we are considering the upgrade.
    Incentivized
    Read full review
    BACKTELL, INC
    No answers on this topic
    ScreenShots

    ProjectManager Screenshots

    Screenshot of the project dashboardScreenshot of project reportingScreenshot of a Gantt chartScreenshot of a task list viewScreenshot of a Kanban board with a task card moving between columnsScreenshot of the risk management interface, with built-in RAID log