Proliant vs. SutiHR

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

We implemented SutiHR as our first HR system. This choice was based on flexibility, ease of use, functionality and, of course, the equality of our data. While it doesn't offer a compelling interface like other products we've demonstrated, SutiHR has an all-in-one solution from new hire to termination, with room for customization.

Incentivized

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• I like that this show isn't just about human resources.
• I like the design and it's simple enough to refer to how it works.

Incentivized

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

• I wish it had an easier use of time sheets. It is not feasible to use without having to have a specific time set.

Incentivized

Super user friendly!

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• All of my employees use the app on a regular basis and love it.
• Proliant has helped us solve tax issues our last payroll company could not

Incentivized

• In my personal opinion, we feel that this product is one of the best as it is quite useful and we feel that it is quite useful and has no flaws.

Incentivized