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Proofpoint Insider Threat Management vs. Tidio

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Proofpoint Insider Threat Management

    Score8.6 out of 10
    N/AAn Insider Threat Management (ITM) solution, Proofpoint’s ObserveIT ITM (acquired by Proofpoint November 2019) protects against data loss and brand damage involving insiders acting maliciously, negligently, or unknowingly. ObserveIT correlates activity and data movement, enabling security teams to identify user risk, detect insider-led data breaches, and accelerate security incident response.N/A

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    Proofpoint Insider Threat ManagementTidio
    Editions & Modules
    No answers on this topic
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    Proofpoint Insider Threat ManagementTidio
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
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    Proofpoint Insider Threat ManagementTidio
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    Medium-sized Companies
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    Enterprises
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    User Ratings
    Proofpoint Insider Threat ManagementTidio
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Proofpoint Insider Threat ManagementTidio
    Likelihood to Recommend
    Proofpoint
    Proofpoint Insider Threat Management (ObserveIT) is well suite for organization that are ready to implement risk based solution and do not compare it feature by feature with Classic DLP products. It's aim to analyze and prevent misuse(both accidental or intentional) and educate users.
    Incentivized
    Read full review
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    Proofpoint
    • Takes screen captures of user's activities to understand suspicious activities better.
    • User friendly management interface makes it better.
    • Ease of upgrading all of the related servers and its agent.
    Incentivized
    Read full review
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    Proofpoint
    • it can be more affordable
    • Many organization are not ready to implement insider threat solutions and prefer classic DLP
    • don't have more dislikes
    Incentivized
    Read full review
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Likelihood to Renew
    Proofpoint
    It depends on the our needs actually. Audit has big space on our environment, so we need to put anything infront of them clearly. ObserveIT makes it perfectly.
    Incentivized
    Read full review
    Tidio
    No answers on this topic
    Support Rating
    Proofpoint
    Easy to access them, immediate response and huge knowledge make them nearly perfect. Also their supports have great sense of humour :)
    Incentivized
    Read full review
    Tidio
    No answers on this topic
    Alternatives Considered
    Proofpoint
    Proofpoint Insider Threat Management (ObserveIT) is so called next generation of DLP systems ensuring that you can use it after deployment, no need to create comprehensive regex and patterns of data
    Incentivized
    Read full review
    Tidio
    Incentivized
    Read full review
    Return on Investment
    Proofpoint
    • Organization will benefit DBA activity and Privileged Access analytics
    • Ensures user privacy by anonymizing
    • You get full visibility of insider threats and solution can reduce costs by using out-of the box risk activity library
    Incentivized
    Read full review
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    Tidio Screenshots

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