Proofpoint Intelligent Compliance vs. SAP NetWeaver BPM

Proofpoint Intelligent Compliance is well suited for organizations with a large amount of employees, in my opinion, as they have a lot of options for grouping users in various ways to send specific learning content to them. For a smaller organization, the employees might utilize all of the built-in training videos, phishing simulations, and content more rapidly, which would not justify the pricey cost of the tool.

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It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

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• Email archiving. Being able to access, on the fly, your entire email archive. Being able to filter by date, sender, attachment, etc. It can get really granular and is able to pull up records fast.
• Targeted Attack Protection for all incoming emails. Having the ability to automatically scan, quarantine, or re-write URLs within emails. Comparing incoming emails to potential phishing attempts already seen by other institutions.
• Email encryption & automatic encryption are based on certain rules set up on the firewall. e.g. automatically encrypt outgoing email if it has an attachment or contains a string of numbers that may be personal information.

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• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• The end-user interface is lacking in appeal/aesthetics and is not that intuitive. I have seen archive solutions that don't work very well have a better interface than this. I think the interface can be prettied up quite a bit.
• The admin interface is lacking in features and is not intuitive. It has more capabilities than the previous archives I've used, but utilizing these features is a little complicated without demos or being walked through it.
• We have had a lot of accounts not map properly. Apparently, there is a limit as to how many errors can be outstanding before you run into issues because all the emails tied to those issues are "queued" waiting for a home (and there is a storage limit for that). I have to set a reminder to check that periodically and resolve the issues manually.

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• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

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As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

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We did a bake off and for our particular needs Proofpoint was the right product. We used a matrix with requirements and their product checked all the boxes. Making it a easy decision.

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I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

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• Strengthened our staff's Cybersecurity Skills.
• Provided a variety of additional training content that is used throughout the year
• Allowed us to track and monitor which of our users need additional training in regard to Cybersecurity

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• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info