Thanks to this software we have been able to achieve that all the management of quality control and product life cycle, is carried in a more organized way, in a simple to use system, which does not have such a high learning curve and that everyone in the department knows how to handle it. One of the best software in its category.
It is simply easy to use and serves the function that it needs to serve. Once you get the hang of the basic functionality and a few of the keyboard shortcuts, it will be extremely easy and quick to write out music. The option to go back and transpose to another key without writing the whole thing out again is crucial.
The software is very complete, but it can become saturated with the many tools it has. If you have experience with Salesforce, it will be much easier for you to learn the program.
I would find it very useful if the system allowed to integrate other software, apart from Salesforce, so that we could have all the information from the same platform.
If the platform would allow local hosting or offline access to its control panel, it would make our work much easier, because sometimes the connection fails, and entering the system is impossible.
I've had to reach out to them very few times over the years, but Propellerhead is prompt and professional when they provide support. The manual and videos for using the product are top notch, and that goes a long way in helping you learn how to use it to its full capacity
Once Sibelius is purchased, the user is given one year of unlimited free customer service to help in using the product. After that first year, users can either pay to utilize customer service with questions or use online helps, which are very helpful. One of the bigger issues I had was getting the sounds to work properly because my Internet connection wasn't consistently working well enough to accommodate the large files, which were taking up to 10 hours to download. The download would fail, and then I'd have to start over. I wanted to get a CD sent to me but was told this would be very costly, and so I declined. I wasn't happy with the lack of customer service in that situation but was eventually able to get the files to download and the software working properly.
One thing that sets Reason apart from other DAWs is its ability to be both a DAW and a sampler. Most other DAWs, Ableton included, need a third part sampler in order to actually write music, something akin to Kontakt, for example. Reason is all-in-one - you can do everything with one product and a single purchase.
I have not used Finale exclusively, but I know friends/colleagues who have. In the past, it was complicated to transfer and edit any of the music they created for me because it would not transfer to Sibelius. As a result, I would have to request the edits I wanted and ask them to make the changes themselves. If I wanted to make any changes later, it was extremely inconvenient to do so, and I often chose not to, as I did not want to bother anyone other than myself to do any edits after-the-fact. Though it is now possible to transfer Finale files to Sibelius through creating .xml files and then importing as .sib files, the files still do not entirely retain all of the integrity of the original composition (as completed in Finale). Sometimes text and markings are missing, microscopic, or shifted once opened in Sibelius. Text fonts must often be edited. When working with other major music publishers, it has been extremely convenient and helpful to have the same software.
This software has allowed us to be much more efficient in the quality control and production department, as we were able to create quality products for our customers, with easy-to-use tools and automating tasks, so that the entire process is executed more quickly and efficiently.
