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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProProfs Project

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    ProProfs Project is an online project management software for managing both teams and multiple projects on one dashboard. From creating project goals and objectives to tracking work progress, this PM tool aims to allow users to meet project deadlines efficiently. The PM tool allows users to communicate with in-house or remote teams - anytime, anywhere. Moreover, the vendor says users can generate insightful reports and accurate invoices in just a few clicks. Along with these features,…

    $0

    3 Projects

    Service Autopilot

    Score8 out of 10
    N/AService Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
    Pricing
    ProProfs ProjectService Autopilot
    Editions & Modules
    Forever Free
    $0.00
    3 Projects
    Solopreneur
    $19.00 per month
    10 Projects
    Team
    $49.00 per month
    50 Projects
    Unlimited
    $199.00 per month
    Unlimited Projects
    No answers on this topic
    Offerings
    Pricing Offerings
    ProProfs ProjectService Autopilot
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ProProfs ProjectService Autopilot
    Considered Both Products
    ProProfs
    No answer on this topic
    BACKTELL, INC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ProProfs ProjectService Autopilot
    Project Management
    Comparison of Project Management features of ProProfs Project and Service Autopilot
    Feature
    ProProfs Project
    8.6
    6 Ratings
    11% above category average
    Service Autopilot
    8.0
    1 Ratings
    4% above category average
    Task Management9.56 Ratings8.01 Ratings
    Resource Management8.86 Ratings8.01 Ratings
    Gantt Charts9.06 Ratings00 Ratings
    Scheduling8.36 Ratings8.01 Ratings
    Workflow Automation9.01 Ratings8.01 Ratings
    Team Collaboration8.86 Ratings8.01 Ratings
    Support for Agile Methodology8.54 Ratings00 Ratings
    Support for Waterfall Methodology8.54 Ratings00 Ratings
    Document Management7.26 Ratings8.01 Ratings
    Email integration10.06 Ratings8.01 Ratings
    Mobile Access7.75 Ratings00 Ratings
    Timesheet Tracking8.25 Ratings00 Ratings
    Budget and Expense Management8.65 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ProProfs Project and Service Autopilot
    Feature
    ProProfs Project
    8.8
    5 Ratings
    14% above category average
    Service Autopilot
    -
    Ratings
    Invoicing9.05 Ratings00 Ratings
    Project & financial reporting9.55 Ratings00 Ratings
    Integration with accounting software8.01 Ratings00 Ratings
    Best Alternatives
    ProProfs ProjectService Autopilot
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProProfs ProjectService Autopilot
    Likelihood to Recommend
    8.2
    (6 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ProProfs ProjectService Autopilot
    Likelihood to Recommend
    ProProfs
    If you’re executing creative projects, this tool will offload a lot of your work. It lets you clearly define the assignees and the associated timelines. You can even extract insightful reports to monitor team performance and project progress on the go.
    Read full review
    BACKTELL, INC
    Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
    Incentivized
    Read full review
    Pros
    ProProfs
    • Manages Projects - Well of course it does this well, it is what it was designed for.
    • One Easy Location - It is nice to be able to track project progress through one location.
    • Makes Communication Easier - What a time saver! We can easily communicate through ProProfs Project to keep everyone on task and involved.
    Incentivized
    Read full review
    BACKTELL, INC
    • service history, tracking
    • service scheduling
    • service/client notes
    Incentivized
    Read full review
    Cons
    ProProfs
    • Integration with third-party applications
    • The 15-day trial period of the tool seems a bit short to completely grasp the efficancy of the tool
    Read full review
    BACKTELL, INC
    • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
    • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    ProProfs
    No answers on this topic
    BACKTELL, INC
    Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
    Incentivized
    Read full review
    Support Rating
    ProProfs
    I personally have not had to contact ProProfs Project Customer Support. I know that our media / marketing manager has used this tool for a while and is very comfortable with it. He has never expressed any issues or frustrations that I know of. The product is simple and easy to use and does not seem to require much support.
    Incentivized
    Read full review
    BACKTELL, INC
    No answers on this topic
    Alternatives Considered
    ProProfs
    I think Project Bubble is way more streamlined than the others mentioned, as well as way more cost-effective! It is simple enough for my clients to access and keep track of their status, without having to explain or train them in the process. For value of money, customer support, and ease of use, I give it my highest recommendation.
    Incentivized
    Read full review
    BACKTELL, INC
    We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
    Incentivized
    Read full review
    Return on Investment
    ProProfs
    • It has helped me manage my team in a more efficient way and for that, we delivered everything within the deadline.
    • Its AI-powered automatic report generation has reduced my workload to a great extent, So I can focus on other important deliverables.
    Read full review
    BACKTELL, INC
    No answers on this topic
    ScreenShots

    ProProfs Project Screenshots

    Screenshot of Project ManagementScreenshot of Manage Multiple ProjectsScreenshot of Project CalanderScreenshot of Project ReportsScreenshot of Time Management