ProProfs Project vs. Service Autopilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ProProfs Project
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
ProProfs Project is an online project management software for managing both teams and multiple projects on one dashboard. From creating project goals and objectives to tracking work progress, this PM tool aims to allow users to meet project deadlines efficiently. The PM tool allows users to communicate with in-house or remote teams - anytime, anywhere. Moreover, the vendor says users can generate insightful reports and accurate invoices in just a few clicks. Along with these features,…
$0
3 Projects
Service Autopilot
Score 8.0 out of 10
N/A
Service Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
Pricing
ProProfs ProjectService Autopilot
Editions & Modules
Forever Free
$0.00
3 Projects
Solopreneur
$19.00 per month
10 Projects
Team
$49.00 per month
50 Projects
Unlimited
$199.00 per month
Unlimited Projects
No answers on this topic
Offerings
Pricing Offerings
ProProfs ProjectService Autopilot
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ProProfs ProjectService Autopilot
Features
ProProfs ProjectService Autopilot
Project Management
Comparison of Project Management features of Product A and Product B
ProProfs Project
8.6
6 Ratings
11% above category average
Service Autopilot
8.0
1 Ratings
3% above category average
Task Management9.56 Ratings8.01 Ratings
Resource Management8.86 Ratings8.01 Ratings
Gantt Charts9.06 Ratings00 Ratings
Scheduling8.36 Ratings8.01 Ratings
Workflow Automation9.01 Ratings8.01 Ratings
Team Collaboration8.86 Ratings8.01 Ratings
Support for Agile Methodology8.54 Ratings00 Ratings
Support for Waterfall Methodology8.54 Ratings00 Ratings
Document Management7.26 Ratings8.01 Ratings
Email integration10.06 Ratings8.01 Ratings
Mobile Access7.75 Ratings00 Ratings
Timesheet Tracking8.25 Ratings00 Ratings
Budget and Expense Management8.65 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ProProfs Project
8.8
5 Ratings
13% above category average
Service Autopilot
-
Ratings
Invoicing9.05 Ratings00 Ratings
Project & financial reporting9.55 Ratings00 Ratings
Integration with accounting software8.01 Ratings00 Ratings
Best Alternatives
ProProfs ProjectService Autopilot
Small Businesses
Stackby
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Score 8.9 out of 10
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Stackby
Score 8.9 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
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User Ratings
ProProfs ProjectService Autopilot
Likelihood to Recommend
8.2
(6 ratings)
8.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ProProfs ProjectService Autopilot
Likelihood to Recommend
ProProfs
If you’re executing creative projects, this tool will offload a lot of your work. It lets you clearly define the assignees and the associated timelines. You can even extract insightful reports to monitor team performance and project progress on the go.
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BACKTELL, INC
Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
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Pros
ProProfs
  • Manages Projects - Well of course it does this well, it is what it was designed for.
  • One Easy Location - It is nice to be able to track project progress through one location.
  • Makes Communication Easier - What a time saver! We can easily communicate through ProProfs Project to keep everyone on task and involved.
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BACKTELL, INC
  • service history, tracking
  • service scheduling
  • service/client notes
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Cons
ProProfs
  • Integration with third-party applications
  • The 15-day trial period of the tool seems a bit short to completely grasp the efficancy of the tool
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BACKTELL, INC
  • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
  • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
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Likelihood to Renew
ProProfs
No answers on this topic
BACKTELL, INC
Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
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Support Rating
ProProfs
I personally have not had to contact ProProfs Project Customer Support. I know that our media / marketing manager has used this tool for a while and is very comfortable with it. He has never expressed any issues or frustrations that I know of. The product is simple and easy to use and does not seem to require much support.
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BACKTELL, INC
No answers on this topic
Alternatives Considered
ProProfs
I think Project Bubble is way more streamlined than the others mentioned, as well as way more cost-effective! It is simple enough for my clients to access and keep track of their status, without having to explain or train them in the process. For value of money, customer support, and ease of use, I give it my highest recommendation.
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BACKTELL, INC
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
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Return on Investment
ProProfs
  • It has helped me manage my team in a more efficient way and for that, we delivered everything within the deadline.
  • Its AI-powered automatic report generation has reduced my workload to a great extent, So I can focus on other important deliverables.
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BACKTELL, INC
No answers on this topic
ScreenShots

ProProfs Project Screenshots

Screenshot of Project ManagementScreenshot of Manage Multiple ProjectsScreenshot of Project CalanderScreenshot of Project ReportsScreenshot of Time Management