PTC Windchill vs. Salsify

This product is perhaps typical of something that seems as though it was conceived in the 90's and has seen various appendages since, none of which do their job particularly well. Nothing in this system is efficient and all its processes demand a huge, close to maximum possible level of human effort. No doubt many companies, such as my own are spend huge amounts of money for the debateable privilege of tripling their employees workload and making them as inefficient as possible to make the administration of the system seem more important than it actually is.

If you're looking for a tool to be able to syndicate singular products to other platforms, Salsify does well. Where it falls down a bit is when you're creating kits or bundles and trying to pass that data along to other applications. Overall, it's the best syndication platform we've found in the market.

Incentivized

• It is compatible with all devices and operating systems such as web-based, Android, and iOS.
• It allows user to customize its interface based on their requirement.
• It provides a digital part list with all required data like Part Name, Part No., Weight, Material, etc.
• Searching data is so facile that one can get data without any trouble.

• The customer service is AMAZING! They walked us through everything step by step... multiple times. They are also working with us on how to identify our goals.
• The platform is extremely user friendly.

Incentivized

• Extract partlist should be directly in Excel because everyone time we have to convert it to Excel.
• ECN report formatting need improvement.
• Many times part no doesn't go to ERP even after ERP released state.

• A better GUI interface
• Better support as at times it takes a while to hear back from them
• More user training have better efficiency on using the software

Incentivized

The team is very helpful and the product is very useful to us.

Incentivized

Windchill is an extremely verbose and unintuitive system, with masses of unnecessary duplication of fields, convoluted workflows, unclear roles and terrible search capabilities. It is one of the worst software products I have ever seen to propose solving something that is actually factors quicker to do with manual writing and paper work

I am only giving it a 9 because they are working on streamlining the uploading process to make things easier on our end - once this is complete I would most likely give it a 10!

Incentivized

The team is extremely friendly and helpful. They came in for an in-house training and schedule calls to walk us through new features, etc.

Incentivized

The team at Salsify is the best to work with!!!

Incentivized

Windchill is having a great market share & its UI is simple & neat, integration with Creo & ERP system. These are the main reasons of considering Windchill by our organization.

Incentivized

I was not directly involved in the purchase decision process to acquire Salsify as we started using it after it, but I can tell the Team decided on Salsify for a number of solid reasons including functionalities, price, integration options, and usability. Otherwise, we would have kept the older tool or decided on a different provider. Salsify took the lead as the ideal solution for us earlier this year.

Incentivized

• Saves time as all of our drawings and business instructions and procedures are housed in a central location with check-in/out capability and version control.

Incentivized

• Increased the productivity of the publish process.
• 5x products are published per partner in the same time it took earlier.
• Product information like pricing and images can be downloaded in a click.

Incentivized