Pushpay delivers digital solutions to help churches achieve their missions. Their ChurchStaq, ParishStaq, and Resi Media suites aim to simplify engagement, giving, administration, and video streaming—enabling their 14,500+ customers to increase generosity, drive participation, and build stronger community relationships.
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Realm Church Management
Score 8.2 out of 10
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Realm is a church management system from ACS Technologies, designed to create real ministry opportunities by making it easier for your church family to connect with each other throughout the week.
Pushpay has been fantastic for us in the implementation of events, especially in the processing of registration forms and collecting fees. Pushpay has also been great in helping us receive donations and contributions to the church. Additionally, I have also used Pushpay (specifically, the CRM database) to help in our process of Church Membership (receiving applications, registering attendance at our membership classes, etc).
In my current project, I am saving the full model into the Realm Database. it takes very little time to integrate into our existing project. So it helps us to save a lot of time and easy to fetch data and CRUD operation with any type of data. and according to our need, we can modify it as well.
The access to support is excellent; however, the turnover with assigned account managers has been high over the years, which makes it challenging to build a lasting rapport. There have been some technical and functionality issues communicated over the years which have been received by the account manager. At the time, with responses such as "yes, we know it's an issue, and we're working on that, but we don't have a timeframe." These problems are never resolved, nor are progress reports or follow up ever addressed, then the account manager changes and the cycle starts again.
Our transition to Realm was fantastic. We had a rep do two days of training with staff. She also provided us with a step-by-step plan for our rollout to the congregation. In addition to the fabulous customer service team, the "help" section of the Realm website is useful--it includes written answers and also video tutorials/webinars. The search function in the help section is built effectively.
We had previously used a program called eGiving to receive online payments and contributions, and we have previously used PowerChurch as our CRM, and Pushpay (including its Church Community Builder program) far excels both of these other programs. Pushpay is more user-friendly, and its financial program and its CRM program work much more effectively with one another.
From my experience Realm is fatter than SQLite. Realm has less Query and is easy to understand. even new developers also can use it In his/her project. It has a good document so a new developer can read and understand and apply it to the project. SQLite is old and not so easy to understand. we need to add a third-party library to easily use SQLite.
Pushpay served as a fine giving platform and allowed for our church to move digitally well.
However, the inordinate fees and costs of their platform ate away at much too large of our donations. With the other platforms out there, it doesn't make sense for us to lock into contracts with excessively high fees.
