Pushpay vs. Tithe.ly

Pushpay has been fantastic for us in the implementation of events, especially in the processing of registration forms and collecting fees. Pushpay has also been great in helping us receive donations and contributions to the church. Additionally, I have also used Pushpay (specifically, the CRM database) to help in our process of Church Membership (receiving applications, registering attendance at our membership classes, etc).

[Tithe.ly is well suited as an] easy to learn online giving platform where your online giving and people management system can be connected.

Incentivized

• User Friendly
• Secure

Incentivized

• Text Giving
• Custom profiles

Incentivized

• COST!
• Customer service
• Elimination of contracts

• The app could incorrectly identify your location and you could give to the wrong church. This was a problem in 2017-2018 but I haven't heard this issue recently.

Incentivized

The access to support is excellent; however, the turnover with assigned account managers has been high over the years, which makes it challenging to build a lasting rapport. There have been some technical and functionality issues communicated over the years which have been received by the account manager. At the time, with responses such as "yes, we know it's an issue, and we're working on that, but we don't have a timeframe." These problems are never resolved, nor are progress reports or follow up ever addressed, then the account manager changes and the cycle starts again.

Incentivized

We had previously used a program called eGiving to receive online payments and contributions, and we have previously used PowerChurch as our CRM, and Pushpay (including its Church Community Builder program) far excels both of these other programs. Pushpay is more user-friendly, and its financial program and its CRM program work much more effectively with one another.

I like Tithe.ly's online giving integration with our people management system.

Incentivized

• Pushpay served as a fine giving platform and allowed for our church to move digitally well.
• However, the inordinate fees and costs of their platform ate away at much too large of our donations. With the other platforms out there, it doesn't make sense for us to lock into contracts with excessively high fees.

• It makes donating simpler. Online giving makes up 98% of our total donations
• The customized reports help us connect newer people to our church

Incentivized