Rackspace Email vs. Unified Global Archiving

If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).

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The simple design and ease of use are my favorite! This made taking electronic payments so easy and effortless. Especially during a time when everyone was already stressed enough, contactless payments meant one less stress for everyone. offers software that is versatile and also nearly free for a new business.

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• Racksapce is quick and helpful when contacted for support.
• Rackspace is easy to set up and run on various email clients.
• The service is affordable and compares well with any similar services.
• It has a nice admin panel which is easy to follow and understand.

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• having your domain registered or managed with route53 is easier because it creates the record in your DNS automatically, further simplifying its usability
• You get an automatic renewal with notifications when you have configured the trust between the service

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• Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
• Login speed - It takes a bit longer than what most users would like to login to the admin panel.
• Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.

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• I don't have major inconveniences, only that using several regions becomes a bit tedious because you
• need to create a certificate for each of the regions in which you have the resources hosted

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Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.

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• We have had little disruption with our emails. I can think of only one problem in the last three years.

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• was looking for a few different solutions but mentioned Square ran to CVS and bought one right away
• when they need to sign charges or enter phone numbers

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info