TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rackspace OpenStack

    Score9.7 out of 10
    N/ARackspace delivers OpenStack private clouds as-a-service, architected like a public cloud and designed for scale and service availability to any data center in the world. It includes a 99.99% API Uptime SLA.

    $0.12

    per GB/per month

    TrueNAS

    Score9.1 out of 10
    N/ATrueNAS is a network-attached storage featuring all-flash and hybrid storage editions, from iXsystems headquartered in San Jose.

    $0

    per month

    Pricing
    Rackspace OpenStackTrueNAS
    Editions & Modules
    Rackspace OpenStack
    $0.12
    per GB/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Rackspace OpenStackTrueNAS
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Rackspace OpenStackTrueNAS
    Considered Both Products
    Rackspace
    No answer on this topic
    iXsystems
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    39 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    37 Answers
    Best Alternatives
    Rackspace OpenStackTrueNAS
    Small Businesses
    No answers on this topic
    DiskStation
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    DiskStation
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    DiskStation
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rackspace OpenStackTrueNAS
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.9
    (39 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Rackspace OpenStackTrueNAS
    Likelihood to Recommend
    Rackspace
    Need to get an application up and running, then I would say the open stack is a great place to test it out. Why spend time setting things up when you can let them do it for you? Many people also have experience with using Rackspace in some capacity so its an easier learning curve for many people.
    Incentivized
    Read full review
    iXsystems
    We have many TrueNAS units deployed and they've served us well everywhere. Our most common use case is using it as storage backing for virtual machines. We have Proxmox talking to it, as well as having it acting as the hypervisor. We've never lost data with it, even when faced with multiple disk failures. We've also always found the performance to be robust and able to handle the needs of our clients. Our clients range from libraries, to medium sized enterprises and we've always been able to make it work, and work reliably.
    Incentivized
    Read full review
    Pros
    Rackspace
    • Quick uptime
    • Simple Signup
    • Lots of options on what you need
    • Rackspace is a known company (not some unknown startup)
    Incentivized
    Read full review
    iXsystems
    • iSCSI Datastores for virtualization.
    • NFS store for unix storage or backups over networking.
    • Very fast performance, sometimes outclassing SSD arrays even in NFS.
    • The ZFS filesystem has given use much greater flexibility.
    • Using their newer servers we could in theory scale to any height of required storage.
    Read full review
    Cons
    Rackspace
    • Support does not seem to be what it use to be, use to be a solid 10 when dealing with them, now more like an 8
    • Pricing can be tricky to figure out
    • For some people too many options.
    Incentivized
    Read full review
    iXsystems
    • more graphical interface to admin features like plugins, jails, list are well but a tiles aproach will be better
    • allow bulk upload/download/update to Groups or user accounts from SMB shares.
    • some script language template featured to create/config/change/delete storage pools /dataset or shares .
    Read full review
    Likelihood to Renew
    Rackspace
    No answers on this topic
    iXsystems
    The software has been amazing. It has saved me a lot of headache in the past few years. Also, it's nice to knowing that if any of our current Synology devices were to die I can have an iSCSI system up and running very shortly. I didn't give a 10 score because I find their support to be rather slow and pedantic. They test many things when the answer is right in front of them. The compute sytem (not storage) we purchased from them came with pcie gen4 nvme's. They didn't work, but rather than believe me about the spec's in the motherboard manual saying the onboard was pcie3 ONLY they shipped me 2 replacements until I showed them an old pcie3 device worked just fine. The part that rather frustrated me was the machine was claimed to have been tested / burnt in. How can this be true if the server won't even boot up into the BIOS?
    Read full review
    Usability
    Rackspace
    No answers on this topic
    iXsystems
    The software is fairly straight forward and if you mess up the network interfaces you can login locally at the console and fix any issues that you may have had with VLANS etc denying you network access. There was a little bit of annoying issues when setting up multiple network interface cards. Rather than keeping one interface setup with DHCP, when you add a second one with a new network it disables the first. Which makes it impossible to login again. However if you wait it will revert. I learned after works that you need to set up the network cards and then go back and setup the first one again and THEN test / apply. After that it was pretty good. The summary of the devices is very nice to. You get an accurate snapshot of how well your system is doing as soon as you login
    Read full review
    Support Rating
    Rackspace
    No answers on this topic
    iXsystems
    The support was responsive for opening cases. However I found solutions to simple problems took far too long. When we had a bad power supply and we had another with the exact same firmware version they should have sent replacement for both. We had to file another case for the other PSU that started dyeing the same week. They also had to do a lot of troubleshooting to replace the fans that were not behaving as they should. I'm not a home user. I know when certain things are failing and the silly hoops the jump through made it frustrating. However, once we finally got the problem identified we had parts shipped out via advance replacement which was nice.
    Read full review
    Implementation Rating
    Rackspace
    No answers on this topic
    iXsystems
    The implementation went well after we got the boot drive working properly. The device was setup exactly as i asked with the hardware except for the boot drive. The reason I chose 9 instead of 10 was the boot drive put us back about a week for the part to arrive. I ended up using a personal drive to show them that they were wrong sending use the gen4 drives.
    Read full review
    Alternatives Considered
    Rackspace
    I looked into going with Amazon EC2, was very comparable in pricing, services, options, etc. and a bit cheaper too. Why I did not go with Amazon mainly has to do with knowing Rackspace and being familiar with them. It was easier for me to use a Rackspace product then go with Amazon Elastic Compute Cloud
    Incentivized
    Read full review
    iXsystems
    I chose TrueNAS (upgrading from FreeNAS) because of the small footprint, ease of use, and reliability of the ZFS file system. The file sharing protocols supported as well as the intuitive interface all make TrueNAS a great choice for business and hobbyists alike.
    Read full review
    Return on Investment
    Rackspace
    • Quick setup allowed me to work on the application not setup of where it was going to run
    • Expand ability with a few clicks was a great help, no worrying about if I needed more "power", few clicks and I had it.
    • Tech support is hit or miss so that can be problematic and that was cause for concern and took time away from development
    Incentivized
    Read full review
    iXsystems
    • Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
    • Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
    • The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
    Read full review
    ScreenShots