TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rakuten Rewards

    Score8.4 out of 10
    N/ARakuten Rewards (formerly Ebates) headquartered in San Francisco is a customer loyalty platform providing customer rebates and cash back incentives for ecommerce and in-store purchases.N/A

    TINT

    Score3.6 out of 10
    N/ATINT is an enterprise User Generated Content platform boasting users among 5,000 brands around the world to incorporate authentic user content, engage consumers, convert sales, and inspire action across every customer touch point. The platform is used to find, filter, curate, obtain legal rights, and display user generated content (UGC) on websites, digital screens, at events, social commerce, in emails, and ads.N/A
    Pricing
    Rakuten RewardsTINT
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Rakuten RewardsTINT
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Rakuten RewardsTINT
    Small Businesses
    Growave
    Score9.7 out of 10
    PromoRepublic
    Score7.4 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rakuten RewardsTINT
    Likelihood to Recommend
    8.4
    (2 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Rakuten RewardsTINT
    Likelihood to Recommend
    Rakuten
    Anyone who is shopping online for personal or business can utilize Rakuten (Ebates) to find special offers, coupons, and discounts and get rebates back from their everyday personal or business shopping. I recommend adding the Google Chrome Extension to make it easier to find and get rebates.
    Incentivized
    Read full review
    TINT
    [Tint should] Improve response times in between initial quotes and questions to same-day support as promised. Overall, for our limited needs for a social media at hosted conference, it suited our needs, but would not have paid extra for customer support - you will be on your own for this one. Customer support was factored into cost, which is why it is difficult to recommend TINT.
    Read full review
    Pros
    Rakuten
    • user friendly
    • easy to find rebate info and coupons
    • rebates for the majority of stores
    • communication
    Incentivized
    Read full review
    TINT
    • The social media wall became an instant hit at our conference.
    • The social media wall customization was excellent in terms of branding and customizations.
    Read full review
    Cons
    Rakuten
    • perhaps more stores including smaller business or online only retailers
    • weekly emails with featured, high rebate shops
    • cannot think of anything else
    Incentivized
    Read full review
    TINT
    • Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing.
    • The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts.
    • Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content.
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    Alternatives Considered
    Rakuten
    No answers on this topic
    TINT
    I chose Tint because of the ability to customize and better brand for social media wall engagement. And for promised customer support, which ultimately Tint lacks. I'm a nice guy and I also believe in holding companies accountable to the high standards that are promised.
    Read full review
    Return on Investment
    Rakuten
    • saving money
    • helping with purchase decisions
    • save time
    Incentivized
    Read full review
    TINT
    • Increased social media engagement at event
    • Increased online engagement for event
    • Increased brand awareness
    Read full review
    ScreenShots