Rapid7 InsightConnect vs. ServiceNow Security Operations

Where Rapid7 InsightConnect excels is in environments needing the whole suite of virus protection and monitoring. In our environment we use it to make sure we have visibility over all endpoints, servers, hosts, and clusters to make sure that there are no vulnerabilities being left unattended too. It is also best in large environments. Since there are many endpoints, the automation from Rapid7 helps manage them all in an efficient manner.

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Tight integration across ticketing, CMDB and ServiceNow Security Operations workflows automation module definitely stand out. In addition, the mean time to detection has reduced in my organization leading to a more efficient security operations with less burnout.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The most significant difference is that we no longer have to examine endpoints and devices separately.
• The cost.
• The impact on the safety and efficiency of our business.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Automatically creates a ticket for security incidents.
• Complete root cause Analysis of the problem.
• Ability to provide more knowledge because of threat intelligence.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It would be great if Rapid7 InsightConnect could be configured based on pre determined specifications when installing the agent.
• We've noticed that at times, there are certain network parameters needed in order for Rapid7 to collect and report data efficiently.
• Sometimes there are issues with the discovery scan in Rapid7 making it hard to configure in the beginning.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Even though I mentioned that we built incident response playbooks, we found the learning curve to be steep, having drag and drop or something similar to this would be appreciated

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's incredibly easy to set up, to use, to detect threats. It's easy to change, tweek and very quick to resolve all issues

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Seamless integration across modules mentioned in the previous sections along with the ability to automate security workflows are the main reasons.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Palo Alto was slightly cheaper, but more complex and would need the training to be effective. Splunk was comparative from a price standpoint, but the automation features of Rapid7 InsightConnect outweighed those of Splunk SOAR. Honestly, all of these are great choices, but for our environment, it made more sense to go with Rapid7.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Instead of integrating Spunk to ServiceNow ticketing and asset tool, I was able to get a native built in integration across ServiceNow modules and this helped a lot.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The automation and integration we set up in the dev cycle helped us provide evidence in audits
• The automation and integration we set up in the dev cycle helped us fix vulns in our software prior to implementation thus increasing our security
• Automations save massive time and headache's between infosec and devs

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Positive ROI since most of the security incidents can be closed via a security centre.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info