Rapid7 InsightVM vs. ServiceNow Governance, Risk, and Compliance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rapid7 InsightVM
Score 8.5 out of 10
N/A
InsightVM is presented as the next evolution of Nexpose, by Rapid7. This Insight cloud-based solution features everything included in Nexpose, such as Adaptive Security and the proprietary Real Risk score, and extends visibility into cloud and containerized infrastructure. InsightVM also offers advanced remediation, tracking, and reporting capabilities not included in Nexpose.
$19
per GB
ServiceNow Governance, Risk, and Compliance
Score 9.0 out of 10
N/A
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard, Professional, and Enterprise editions, the latter two supporting GRC and internal auditing processes.N/A
Pricing
Rapid7 InsightVMServiceNow Governance, Risk, and Compliance
Editions & Modules
Log Management
$19
per GB
Vulnerability Management
$22
per asset
insightIDR
$52
per asset
Application Security
$2,000
per app
insignConnect
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Rapid7 InsightVMServiceNow Governance, Risk, and Compliance
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Rapid7 InsightVMServiceNow Governance, Risk, and Compliance
Considered Both Products
Rapid7 InsightVM
Chose Rapid7 InsightVM
There is not major changes but I would like to say Remediation process is far organised then Qualys. Easy UI and Live dashboarding is add-on.
ServiceNow Governance, Risk, and Compliance

No answer on this topic

Features
Rapid7 InsightVMServiceNow Governance, Risk, and Compliance
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Rapid7 InsightVM
7.4
6 Ratings
8% below category average
ServiceNow Governance, Risk, and Compliance
-
Ratings
Network Analytics5.36 Ratings00 Ratings
Threat Recognition7.06 Ratings00 Ratings
Vulnerability Classification9.36 Ratings00 Ratings
Automated Alerts and Reporting9.36 Ratings00 Ratings
Threat Analysis7.46 Ratings00 Ratings
Threat Intelligence Reporting7.05 Ratings00 Ratings
Automated Threat Identification6.76 Ratings00 Ratings
Vulnerability Management Tools
Comparison of Vulnerability Management Tools features of Product A and Product B
Rapid7 InsightVM
8.3
6 Ratings
0% above category average
ServiceNow Governance, Risk, and Compliance
-
Ratings
IT Asset Realization9.06 Ratings00 Ratings
Authentication8.76 Ratings00 Ratings
Configuration Monitoring8.76 Ratings00 Ratings
Web Scanning7.05 Ratings00 Ratings
Vulnerability Intelligence8.36 Ratings00 Ratings
Governance, Risk & Compliance
Comparison of Governance, Risk & Compliance features of Product A and Product B
Rapid7 InsightVM
-
Ratings
ServiceNow Governance, Risk, and Compliance
8.5
10 Ratings
12% above category average
Common repository of GRC items00 Ratings8.610 Ratings
Risk management00 Ratings9.010 Ratings
Integration with Corporate Performance Management (CPM) systems00 Ratings7.610 Ratings
GRC policy management00 Ratings8.410 Ratings
Incident management00 Ratings8.89 Ratings
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User Ratings
Rapid7 InsightVMServiceNow Governance, Risk, and Compliance
Likelihood to Recommend
9.0
(13 ratings)
8.0
(11 ratings)
Usability
9.0
(3 ratings)
7.3
(4 ratings)
Support Rating
7.2
(2 ratings)
7.4
(4 ratings)
User Testimonials
Rapid7 InsightVMServiceNow Governance, Risk, and Compliance
Likelihood to Recommend
Rapid7
InsightVM is great for finding all devices on your network and where the misconfigurations exist. We all have to patch our systems and applications, but it can be difficult to keep track of which systems are up to date. This tool is very helpful in filling in this gap and helping you organize that information. It is easy to get a big picture view of how your organization is doing from a vulnerability perspective, and it is equally as easy to drill down and get specific details that you need. Prioritization is crucial when it comes to this space, because you can never address every vulnerability, so you need to make sure the highest priority items are being remediated. R7's tool excels in this area and highlights items you weren't even aware of.
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ServiceNow
Oracle EBS R12 requires a unique user skillset to understand how it handles user access and functions. Accordingly, ServiceNow has this high level of sophistication to manage this information and apply it to Sensitive Access and Segregation of Duties rules to identify exceptions. This depth of configuration is critical to accurately identify when Oracle Responsibilities (access) truly allows access and thus could be a violation. ERPs with less complexity may not require this customization of ServiceNow GRC, but you would be wise to raise these questions and examples in the demo to ensure it will work for you. In the past, we have found that risks of under-reporting exceptions or false positives become so voluminous that users don't always get to the accurate violations for timely remediation. Proper configuration up front will improve your effectiveness and ROI down the road.
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Pros
Rapid7
  • Rapid7 InsightVM is good at agentless scanning.
  • Rapid7 InsightVM integration with ServiceNow works very well.
  • Rapid7 InsightVM scales very well with deploying scan engines. It can be used in large organizations.
  • The user interface of Rapid7 InsightVM is very intuitive and user friendly. It is easy to use.
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ServiceNow
  • Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
  • Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
  • Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one
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Cons
Rapid7
  • From my experience of using this tool, sometimes it gives more false positives. A few times I had performed the scan on the same IP address using QualysGuard and Nexpose, but after comparing the scan results I had found that QualysGuard had provided more accurate vulnerability information.
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ServiceNow
  • Delivering more out of the box functionality that rivals other GRC platforms. The bare bones approach may not help companies that do not have expertise or capabilities to build effective GRC processes.
  • Easier way to implement workflow.
  • Offering better metrics without buying add-on tools.
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Usability
Rapid7
While I think it is a great tool and platform, I believe it (like all tools and solutions) is always evolving and the needs for clients are changing as the industry evolves and threats are upgraded. Cost is good, and support is helpful. Some things could be more granular and others could be easier to understand
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ServiceNow
I'm satisfied with our experience. The configuration was the biggest challenge, but we have moved onto the stage of user training and usability. We would appreciate having better user training documentation and possibly videos and/or computer-based training to help our international users adopt this software for their GRC needs.
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Support Rating
Rapid7
I gave it a seven due to the functionality and general ease of use after the initial setup headaches, but compared to Qualys, Rapid7 Nexpose falls short on features and ease of use. Their support drags this rating down a point as well. I have gone weeks with no update on semi-critical issues and typically have to make call after call to get a semi-coherent response.
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ServiceNow
It's a good system, but I am awaiting key features in the new release. We hear that ServiceNow is continually adding new features and we look for improved reporting, better Oracle Integration, and user training opportunities. To the extent these materialize, we expect further improvements in our experience with ServiceNow GRC. Until that time, though, we believe we are meeting our objectives expected at the beginning of this project.
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Alternatives Considered
Rapid7
Rapid7 InsightVM is a more professional tool than Nessus because historically, it was based on metasploit which is a powerful pentesting and exploiting tool. InsightVM covers more attacking scenarios and vulnerabilities than competitors and still a leader in this domain.cloud capability is also not available forNesuus and some other products. Rapid7 InsightVM is a way better as a pentesting tool in my opinion
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ServiceNow
We just recently started using TrustArc for data privacy requests and I can already speak to the fact that TrustArc is a more confusing platform once there. The positives of ServiceNow would be that a majority of our URL's drive to owned websites which our employees are very comfortable with using versus pushing them to another website that feels unsafe.
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Return on Investment
Rapid7
  • After spending 2 years configuring, tuning, troubleshooting, and ultimately having nothing but regrets, we migrated away from the tool and accepted the loss.
  • Support had a variety of opinions, none of them consistent. No best practices. Lots of secret tricks known by support, none documented or shared until after problems are found.
  • Consulting services are available to come out and do a health check of your deployment, for a fee.
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ServiceNow
  • Effective Enterprise Risk Management
  • Holistic Real-time Monitoring of your technology and Risk
  • Negative - Asset Management has some issues and Ghost / Shadow IT is big issue
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