TrustArc Privacy Management Platform, from TrustArc in San Francisco, is presented as a single platform experience delivered through a combination of privacy frameworks, insights, intelligence, knowledge and operations. Its data inventory and mapping capabilities allow users to create an inventory of IT systems, third parties (vendors) and company affiliates relevant to data flows and potential risks across an organization. Its PrivacyCentral privacy management component is a data intelligence center and workflow tool that aims to help users reduce inefficiencies and stop the endless cycle of regulation dependency.
TrustArc is used to support requests for users to opt-out of data sharing, access their data, or delete their data, pursuant to CCPA, GDPR, and other forms of privacy law. TrustArc provides the mechanism for triaging user requests as they come in, as well as means for initial verification of email addresses that submit said requests.
TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.