Ravenna vs. Slate.org

Well suited to having the ability to import information when there are large numbers of scholars to be updated, such as graduations or moving up a grade. On the other hand, the program is geared towards a school and we are not a school so we had to do a lot of tweaking for our purposes.

Incentivized

Slate.org is a great tool for reassuring students that documents have been transmitted successfully. The uncertainty in the college process means that students and parents tend to worry about what cannot be seen. Slate.org helps me reassure my students and families that documents have been received.

• Customer service in response to problem-solving.
• Extremely hands-on in making additions to the software on the spot to fulfill a need.

Incentivized

• Slate.org is constantly looking to expand the schools that participate, building a larger network.
• Slate.org is committed to equity among secondary school partners
• Slate.org regularly seeks feedback to enhance its products

• There are a lot of terms used for different information in the database. It would be nice if that could be streamlined somehow and more intuitive for the users.
• There are a lot of details to go through to make custom list or create reports. If you don't do these processes regularly, it seems you are always relearning the process.
• There was a point when data changes needed to be done in two different places, but I think we may have resolved that issue.

Incentivized

• I'm hopeful to see more development of ease of navigation within the ux
• I'd like to see a larger number of participating universities

Brian, our representative, as been tremendous. His response time is outstanding - and if he is able to alter the tool on the spot, he will. We've been able to do more sophisticated maneuvers because of his willingness to problem-solve with us. When the functionality isn't there, it is also a very honest conversation and we know when we have to work outside of the tool.

Incentivized

We were using the CRM database system, however it was too proprietary and when we wanted to make changes or customize we were continually paying an outside consultant to get things done. With inRESONANCE, we are able to make the updates, and customize as we need to internally. It has saved us a significant amount of money in this regard.

Incentivized

• Annual fund tracking is very easy and pulling simple things like donors/non-donors is easy. Fine for a straight-forward appeal.
• If you are going with a comprehensive/combine ask - this is not the tool for you. There's no way to split gifts with % allocation. We're losing money in spending time trying to figure out how to configure pledges in accordance with the software.

Incentivized

• Slate.org has given us one more tool in a varied landscape of data submission and tracking