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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    React Native

    Score9.5 out of 10
    N/AReact Native is a framework for building native applications using React. It is open source and free, and developed by Meta Platforms. It enables users to create native apps for Android and iOS using React. React Native combines native development with React, a JavaScript library for building user interfaces.

    $0

    ServiceNow AI Platform

    Score8.5 out of 10
    N/AThe ServiceNow AI Platform is the company's workflow automation solution, and it is the unified foundation for every ServiceNow product. It brings together AI, data, workflows, and security to execute work across IT, CRM, employee experience, risk and security, and app development.N/A
    Pricing
    React NativeServiceNow AI Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    React NativeServiceNow AI Platform
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    React NativeServiceNow AI Platform
    Considered Both Products
    Open Source
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    19 Answers
    Best Alternatives
    React NativeServiceNow AI Platform
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    Score8.5 out of 10
    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    React NativeServiceNow AI Platform
    Likelihood to Recommend
    10.0
    (3 ratings)
    9.1
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    9.1
    (22 ratings)
    Support Rating
    -
    (0 ratings)
    7.6
    (20 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.5
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    7.2
    (2 ratings)
    User Testimonials
    React NativeServiceNow AI Platform
    Likelihood to Recommend
    Open Source
    We are implementing React Native framework for the development of the Front-End for the machine learning models maintenance and monitoring website. It provides meaningful error messages, and time-saving and robust tools make it a premium choice over other platforms. Moreover, it provides intelligent debugging tools and error report mechanisms. And most importantly for us, it provides the aesthetic minimal functionality to learn in order to implement it, thereby eliminating the need to work in Xcode or Android Studio for iOS or Android apps respectively.
    Incentivized
    Read full review
    ServiceNow
    ITSM is straight forward creation of Incidents and Requests. It can get more confusing as you layer more modules on top of it with event management, risk, project, etc. It also becomes more costly as everything is a different license. Integration between other external applications is very easy to do with their API. You can easily create endpoints for external apps to talk to or create REST messages for the platform to reach out directly.
    Incentivized
    Read full review
    Pros
    Open Source
    • Customized Components
    • State Management
    • Extensibility
    • Usage and Community
    Incentivized
    Read full review
    ServiceNow
    • The ServiceNow platform is very good at incident management.
    • ServiceNow as an ITSM system is very as it integrates with a lot of different systems.
    • The CMDB module of ServiceNow effectively makes relationships between configuration items and other infrastructure objects in ServiceNow.
    Incentivized
    Read full review
    Cons
    Open Source
    • sometime we need external repos to develop an feature
    • external application may break the performance of the application while integrating with the React Native.
    • external database connectivity can be handle better while we are implementing server-client validations.
    Read full review
    ServiceNow
    • The ServiceNow performance speed has big room for improvement, as it is quite slow in loading Dashboards with more than 5-6 widgets. We are keeping our ServiceNow version up to date with latest releases.
    • Usually there are issues with having multiple ServiceNow tabs open in the browser and have different dashboards open in those tabs.
    • The way of showing a history log of all activities on Incident ticket is not optimal and easy to use or search in and have very old design.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    No answers on this topic
    ServiceNow
    While we are very likely to renew, we are also assessing if we should renew all of what we currently subscribe to as we try to reduce costs. Some parts of the business feel there may be a better tool out there to fit their process requirements. We are currently working with them to identify what those requirements are to see if it makes sense while also pointing out a reduced cost of tooling is not always the best fit if we have an increased cost of customization and maintenance between tools.
    Incentivized
    Read full review
    Usability
    Open Source
    React Native uses JavaScript in the frontend and hooks and functions in the backend to connect the database to the real-time application. It also does not need any external support for multilevel configuration for different platforms. In terms of usability, it perfectly holds the front-end and backend development with some external configuration if we require it in our business. Sometimes it requires more configurations and pathways to build a certain level of functionality for the end users, but every technology has a tough phase where a certain concept get lack of visibilty to the users.
    Read full review
    ServiceNow
    It provides a lot of modification options which is wonderful for certain team usage but becomes too much of a job when it comes to the Service Desk. Also on the app support side, since too much information can be carried, it affects the GUI and makes it complex.
    Incentivized
    Read full review
    Support Rating
    Open Source
    No answers on this topic
    ServiceNow
    I was not in the team that take care of the installation of ServiceNow but their feedback was very positive. Go live was done by the planned date and their support at the beginning provided always a timely response. Their customer service is friendly and easy to reach. Today we don't use their customer service anymore because we have an internal IT dedicated to maintaining the system.
    Incentivized
    Read full review
    Implementation Rating
    Open Source
    No answers on this topic
    ServiceNow
    We went through a re-implementation last year with a partner and were very pleased with the outcome. We looked at several partners and chose one that was able to provide an entire scope and cost upfront of what would be required to complete our requirements. We worked very closely with the dedicated team assigned to our project throughout the process and they fully delivered on all of our requirements that we presented in the initial scope.
    Incentivized
    Read full review
    Alternatives Considered
    Open Source
    Compared with Angular and Vue, Reactive Native doesn't have a steep learning curve, considering it is a complete solution, and mastering Angular and Vue requires one to learn associated concepts like TypeScript and MVC. In React, the same code base may be implemented for creating a UI element and dictating its behavior, thereby eliminating the over-engineering procedures and following programming paradigms like KISS, DRY and SOLID.
    Incentivized
    Read full review
    ServiceNow
    I've used Freshservice which is very similar to ServiceNow. I can definitely say ServiceNow performs better in a larger environment. Freshservice is usually used in smaller organization or less complx environment. Plus the ServiceNow reporting and dashboard features are more accurate than Freshservice. ServiceNow is a bit costly but gives way more features that really helps my organization.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Open Source
    No answers on this topic
    ServiceNow
    1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
    Read full review
    Professional Services
    Open Source
    No answers on this topic
    ServiceNow
    Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Reduced time to implementation for both platforms
    • One code base
    • One delivery pipeline for both platforms
    Incentivized
    Read full review
    ServiceNow
    • Fast implementation of our Sales & Operation/Projects controls and process - tool adapted to our needs, not us to adapt to the tool.
    • Once we are a consulting/implementation company, our customers are happy to see that we use what we sell, and it is easy to show them how this platform/tool can have an impact on our own business.
    Incentivized
    Read full review
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