TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Spark

    Score9.4 out of 10
    N/ASpark, from Readdle headquartered in Ukraine, is a team email inbox solution, supporting email signature functions, smart notifications, organizational features, email templates, and related features.

    $59.99

    per year

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    SparkTidio
    Editions & Modules
    No answers on this topic
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    SparkTidio
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Best Alternatives
    SparkTidio
    Small Businesses
    No answers on this topic
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Fin
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SparkTidio
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    SparkTidio
    Likelihood to Recommend
    Readdle
    Great is you have multiple email accounts. Easy to go through emails. Too many updates on desktop and no calendar on the desktop
    Read full review
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    Readdle
    • Consolidated email accounts
    • Easy to go through many emails
    Read full review
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    Readdle
    • No calendar
    • AI is still not great
    Read full review
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Alternatives Considered
    Readdle
    Cheaper and easier test. No upfront work
    Read full review
    Tidio
    Incentivized
    Read full review
    Return on Investment
    Readdle
    • made me more effective for a low price
    Read full review
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    Tidio Screenshots

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