TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recupra

    N/AN/ARecupra is an AI patient outreach platform for healthcare clinics. It targets the revenue a front desk cannot chase: cancelled slots that go unfilled, patients who do not show, and patients who drift out of care. How it works Recupra runs a set of AI voice agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is…

    $5

    per confirmed appointment

    Weave

    Score8 out of 10
    N/AWeave in Lehi offers a suite of patient and practice management applications, designed to present an integration of hardware and software solutions to help medical practices and small businesses grow, retain, and communicate across the entire customer journey.N/A
    Pricing
    RecupraWeave
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RecupraWeave
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsRecupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.—
    More Pricing Information
    User Ratings
    RecupraWeave
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    RecupraWeave
    Likelihood to Recommend
    Puppeteer AI
    No answers on this topic
    Weave HQ
    Weave integrates with Nextech which is a nice tech stack setup for phone, EMR, text messaging, appointment reminders, voicemail, etc. It would also work well for small medical practices that can use it as an all-in-one system and aren't super worried about tracking where patient leads are coming from (Weave is not a CRM or marketing automation platform). For larger, more complex organizations, they may find a greater need for enhanced integrations with a CRM or marketing automation platform which is not a strong suit of Weave
    Incentivized
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    Pros
    Puppeteer AI
    No answers on this topic
    Weave HQ
    • VOIP Phone System
    • Automated Appointment Reminders
    • Phone Call Analytics
    • Flexible customization options for phone system and appointment reminders
    • Inbound customer phone call and text message management
    • Auto-reply via text message from missed call
    • Phone call recordings for quality control
    • Integrated Fax
    Incentivized
    Read full review
    Cons
    Puppeteer AI
    No answers on this topic
    Weave HQ
    • Analytics and Reporting
    • Email Communications
    • System Reliability
    Incentivized
    Read full review
    Alternatives Considered
    Puppeteer AI
    No answers on this topic
    Weave HQ
    Better phone systems than Comcast. More streamlined and easier to use than Solutionreach with a more focused feature set. Integrates with Nextech. Solutionreach does have the best custom appointment reminders and recall email marketing functionality in the HIPPA-compliant industry, in my experience
    Incentivized
    Read full review
    Return on Investment
    Puppeteer AI
    No answers on this topic
    Weave HQ
    • Flexible control over phone system and call groups and routing
    • Integrated, universal phone call and text messaging queue for more efficient inbound message management and FUP
    • Ability to customize appointment reminders based on appointment type, with bi-lingual support (Spanish)
    • Overall increased connection rates on initial contact attempt with customers and faster follow-up turnaround times
    Incentivized
    Read full review
    ScreenShots

    Recupra Screenshots

    Screenshot of Waitlist agent: cancelled slots detected, calls placed, and the resulting fill rate.Screenshot of Dashboard: revenue recovered, calls placed, and appointments booked by the agents.Screenshot of Reminder agent: call outcomes, with confirmations, reschedules, and cancellations.Screenshot of No-show agent: patients called after a missed visit, and the visits rebooked.Screenshot of Call transcript and recording for a call that ended in a booked appointment.Screenshot of EHR integration settings, with Healthie and athenahealth connected.

    Weave Screenshots

    Product screenshotProduct screenshot