Rediker Administrator's Plus vs. SchoolAdmin

It's a great system for storing student information and extracting it into usable data. If you're looking for a robust report creation system, though, it's not the best choice unless you have someone skilled with programming languages.

Incentivized

SchoolAdmin has been great to work with and the advantages of the product definitely outweigh the disadvantages. With the frequent turnover in admissions offices, it is nice to have a product that is simple to use, easy to train on, and easy to learn quickly. Also, customer support has been great, and we really put them through their paces and they never complain. They also use their support team to help train you - not just give you a fish, but teach you to fish so you can problem solve on your own.

Incentivized

• The ease of data exports into easy Excel Spreadsheets is one of my favorite features. It allows me the ability to quickly see data and arrange it for ease of use of our teachers, administrative staff, and stakeholders.
• Administrative Plus can be easily customized to display student record data in the most relevant way for our organization.
• The customer service support team is always quick to respond, and extremely helpful. I can reach them through user forums, emails, or a phone call, and I know they will always provide a fast and thorough response.

Incentivized

• The online application and checklist - because it is highly customizable, fairly intuitive, and quite effective for managing all the moving parts of our application process.
• The online enrollment checklist, forms, and contract - because of the level of customization, the level of professional appearance, the ease of tracking and managing students in the enrollment process, the integration it provides to our FACTS billing and payment system.
• The communications system - because of the possibilities for both internal and external communications are so vast, the ability to produce highly customized, personalized, and segmented emails, text messages, and/or physical letters, and the relative ease of use.

Incentivized

• Their reports feature needs to be more user friendly. They use their own personal code to write reports, and it's not very user friendly to the average person. It would be much nicer to have a WYSIWYG editor where I could create what I wanted without having to know their special language.
• The system could use a more modern face lift, and perhaps a more intuitive interface.
• The sync process between the Parent, Teacher, and Student Portals is slow. Data should be continually synced between the two in real time, instead of initiated by the user.

Incentivized

• Not as flexible as we sometimes need the features to be.
• Data and historical information is not terribly accurate, which means we cannot use it for reporting.

Incentivized

We were using Aeries for our student information system prior to Rediker, and it was a messy database with too much redundancy, making it difficult to extract the data you were looking for from the system.

Incentivized

Blackbaud's enrollment management product, OnBoard, was extremely clunky and did not support an online review process. The CRM was also not great. The only benefit of it was that it was a seamless experience, as Blackbaud is our academic software. The import/export from SchoolAdmin into/from Blackbaud has been no problem.

Incentivized

• A less expensive alternative as far as Student Information Systems go.

Incentivized

• Customer satisfaction with our CRM is up.
• Completion of applications is up.
• Office use and satisfaction with the product internally is way up!

Incentivized