Regie.ai vs. UJET

If you are looking to save time on writing cold sequences Regie.ai is perfect, it absolutely cuts down on the time it takes to draft a fully-fledged cold sequence. However if you are looking for it to produce ready-to-go sequences you can just plug and play it is not at that level yet, you do need to edit the sequences to get them ready to send.

Incentivized

Great value for the money. They are always releasing new features, their support team is very responsive and they care about the customer experience. Overall I would say they are working to provide a product that is valuable, useful, and intuitive. Specifically, well-suited areas include: the IVR system, routing, and configuration Areas we have not explored include the chat service and virtual agent but they seem like worthwhile tools to explore.

Incentivized

• Scripts for various titled personas
• Ensures that emails have the best wording
• Prevents emails from being too wordy
• Prevents emails from not being too vague

Incentivized

• Tracking number of calls and chats everyday
• Tracking Average handle time
• View calls waiting in the queue

Incentivized

• Expand feature
• Personalization
• Call to actions

Incentivized

• CRM integration customization
• Advanced Reporting
• SSO Integration

Incentivized

Chat GPT I don't feel like it's as user-friendly. It works for a quick post, but not for sequences and for ongoing uses. As well I don't feel it is industry specific and is more focused on social media influencers versus the business world.

Incentivized

UJET is better when it comes to tracking AHT and the number of interactions. It also provides us with real-time CSAT

Incentivized

• We use the free version, I would not be willing to pay for it yet

Incentivized

• There were a few system outages, they have since implemented a business continuity plan
• Their onboarding support was really good
• They built out an integration to Assembled which is great for workforce management

Incentivized