RELEX Solutions vs. Salesforce Agentforce Consumer Goods

Relex can provide accurate forecasting for products with a year or more of sales history. However, forecasts for new products tend to be inaccurate.

Incentivized

With Salesforce we have been able to create extraordinary experiences for our customers building a stronger relationships and sharing data internally across teams. Salesforce Consumer Goods helps drive revenue growth through retail execution capabilities. It provides field representatives with a powerful and intelligent solution to improve in-store experiences and streamline operations.

Incentivized

• Forecasting
• Supplier selection
• Easy to use interface

Incentivized

• Dashboards
• Customer service
• Marketing and sales

Incentivized

• Feedback on reported issues
• Ease of making changes to business rules
• Promotions forecasting

Incentivized

• Customer service
• Friendly website

Incentivized

Requests are always resolved, but it sometimes take long than it should take.

Incentivized

The process is currently being evaluated and I'm unable to provide an accurate comparison at this stage.

Incentivized

Salesforce Customer 360 stacks up against the other CRM products as it drives stronger customer journey. Salesforce Consumer Goods Cloud has helped build stronger relationships with customers and the teams internally. Salesforce Consumer Goods Cloud lets you create a comprehensive and consistent consumer profile across all touchpoints with real-time insights that go beyond purchase history, including demographics, location, and more. You can also set up custom fields to track the data that's most relevant to your business.

Incentivized

• Positive - Reduced "bad" stock by reducing inventory
• Positive - Accurate supplier selection

Incentivized

• Increased efficiency
• Driven customer success

Incentivized