Rencore Code (SPCAF) vs. Verint Financial Compliance

For Microsoft shops that are doing custom development on the Microsoft cloud platform in Office 365 and Azure, the Rencore toolset is an absolute must, especially if you are involved in converting farm solutions to cloud, or just moving into cloud development for the first time.

trading turrets are a unique phone solution that allow up to 30 simultaneous calls and this is one of the few call recording solutions that is designed to interpret those media streams correctly and show them as separate calls. It can also allow playback directly to the turret which is useful to the end users.

• Unique expert knowledge of their target platforms. Not many companies have such a unique position in their target market. Their employees have a deep understanding of SharePoint, Office 365 and Azure and also regularly advise Microsoft on these matters.
• Community involvement and contribution to open source projects. Key employees at Rencore are considered thought leaders in their area of expertise and contribute to high profile Microsoft open source initiatives.
• Rencore's unique position when it comes to code quality analysis in the SharePoint space sets it apart. There's really no alternative.
• Platform governance is another Rencore strength. No other product provides the insights into your SharePoint Online environment with full auditing of not only configuration changes but also who changed which code where and when. Again no alternatives exist.

• identifies individual conversations on the turret
• allows direct playback from turrets without a proxy
• includes an announcement feature (you call may be recorded...)

• Rencore's product line is of course still a bit of a niche: SharePoint code quality is not something every organization on the planet is concerned with - although Rencore does much more than that.
• We feel Rencore's marketing efforts are mainly targeted at technologists. There's a lot of other potential, especially for their platform governance product.

• license usage and reporting is a little confusing
• purging empty/silent recordings was not simple

The documentation provided was simple to follow and includes the configuration required on the turrets and many other common phone systems. It has role based access control meaning that supervisors can log into the web interface and view recordings for only those users or devices that they should be able to see, while not being able to disrupt the system.

Rencore support is unbeatable

I don't know of any products that compete in the space and if there were any, they would not stand a chance against Rencore. Behind any good product is a team of highly skilled individuals, who all have the same goal, who are passionate what they do and lastly, are in it for the betterment of where they started; As Developers themselves. You can't buy that

Qfiniti was our previous recording solution, but could not handle the turret media streams, despite us trying to manipulate its settings. Verint financial compliance also has an import function for a number of systems, including a custom CSV import option so we could get all the old recordings and metadata from Qfiniti when we migrated too.

• The clear impact was the amount of time saved code reviewing or going through lines of code marked off by other tools that are not relevant. We cannot put a number on it since the project started off with the tool in place but based on the rules applied it could be as high as 20% of the project time.

• meets the recording compliance needs for a turret solution
• playback from the turret means little user training required