Replicon Polaris PSA vs. Rocketlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Replicon Polaris PSA
Score 7.3 out of 10
N/A
Replicon Polaris PSA is a professional services automation platform containing project management, expense tracking, and billing features, from Replicon headquartered in Redwood City, California.N/A
Rocketlane
Score 9.4 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
Pricing
Replicon Polaris PSARocketlane
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Replicon Polaris PSARocketlane
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Replicon Polaris PSARocketlane
Top Pros

No answers on this topic

Top Cons

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Features
Replicon Polaris PSARocketlane
Project Management
Comparison of Project Management features of Product A and Product B
Replicon Polaris PSA
-
Ratings
Rocketlane
9.0
6 Ratings
18% above category average
Task Management00 Ratings9.86 Ratings
Resource Management00 Ratings8.05 Ratings
Gantt Charts00 Ratings8.45 Ratings
Scheduling00 Ratings9.04 Ratings
Workflow Automation00 Ratings9.26 Ratings
Team Collaboration00 Ratings9.76 Ratings
Support for Agile Methodology00 Ratings8.24 Ratings
Support for Waterfall Methodology00 Ratings9.85 Ratings
Document Management00 Ratings8.36 Ratings
Email integration00 Ratings9.85 Ratings
Timesheet Tracking00 Ratings8.85 Ratings
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User Ratings
Replicon Polaris PSARocketlane
Likelihood to Recommend
10.0
(4 ratings)
9.8
(6 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Replicon Polaris PSARocketlane
Likelihood to Recommend
Replicon Inc
It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
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Rocketlane
Well Suited; - Reduce project management efforts by 80-85% - User friendly interface doesn't require any special training to project team members - Automatic reminders on due tasks Less appropriate : resource capacity planning
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Pros
Replicon Inc
  • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
  • It's so easy use & maintain.
  • Support team is really impressive, seem to know their product.
  • Reporting is a breeze.
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Rocketlane
  • Onboarding/implementation
  • Standardization of implementation
  • Features
  • Keeping clients on track of their tasks
  • Keeping management up to date with automated status updates
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Cons
Replicon Inc
  • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
  • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
  • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
  • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
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Rocketlane
  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
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Likelihood to Renew
Replicon Inc
No answers on this topic
Rocketlane
It really helps to support us in supporting our customers.
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Alternatives Considered
Replicon Inc
We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
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Rocketlane
Rocketlane was extremely easy to stand up and get running. Both our internal teams and customers have been fans of the process so far. We had our first projects set up, with our Salesforce sync and white-labeled branding all live within the first week.
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Return on Investment
Replicon Inc
  • No negative; we just use it for timesheets.
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Rocketlane
  • As an admin and end-user, Rocketlane has saved me at least four hours of work every week. Multiply that across the entire team, and we're saving two full days of work by removing all the manual tasks.
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ScreenShots

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents