Request Metrics vs. SessionCam (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Request Metrics
Score 10.0 out of 10
N/A
Request Metrics is presented as a fast, simple, and affordable way to monitor the real user performance of a website. The vendor states they approach APM differently, rather than trying to understand everything about every part of a system, their solution focuses on understanding the performance as experienced by real users, and showing metrics that any developer can understand. Request Metrics is built for the small busy software teams that can't spend all their time and budget on software…N/A
SessionCam (discontinued)
Score 8.8 out of 10
N/A
SessionCam was a SaaS based solution that offers a suite of analytics tools including session replay, heat-mapping, conversion funnels and form analytics all designed to allow brands to optimize their website. Capabilities of the former SessionCam product are now provided by Glassbox, after the late 2020 acquisition.N/A
Pricing
Request MetricsSessionCam (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Request MetricsSessionCam (discontinued)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$10 monthly page viewsOptional
Additional Details
More Pricing Information
Community Pulse
Request MetricsSessionCam (discontinued)
Top Pros
Top Cons
Features
Request MetricsSessionCam (discontinued)
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Request Metrics
9.0
1 Ratings
14% above category average
SessionCam (discontinued)
-
Ratings
Application monitoring10.01 Ratings00 Ratings
Threshold alerts8.01 Ratings00 Ratings
Application performance management console9.01 Ratings00 Ratings
Best Alternatives
Request MetricsSessionCam (discontinued)
Small Businesses
GitLab
GitLab
Score 9.0 out of 10
Smartlook
Smartlook
Score 8.8 out of 10
Medium-sized Companies
Catchpoint
Catchpoint
Score 9.3 out of 10
Siteimprove
Siteimprove
Score 8.4 out of 10
Enterprises
Catchpoint
Catchpoint
Score 9.3 out of 10
Contentsquare
Contentsquare
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Request MetricsSessionCam (discontinued)
Likelihood to Recommend
10.0
(1 ratings)
9.0
(4 ratings)
Support Rating
-
(0 ratings)
8.6
(4 ratings)
User Testimonials
Request MetricsSessionCam (discontinued)
Likelihood to Recommend
TrackJS
Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect. It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
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Discontinued Products
SessionCam works well for helping you figure out what is and isn't working with a small or mid-sized business website. It can give you valuable insights regarding the flow of the user's movements on the site, and where the user might hit a dead end. Its reporting capabilities might not be powerful enough for more complex situations.
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Pros
TrackJS
  • Performance charts are really simple and easy for us to understand what is happening
  • It was easy to get started and doesn't need administration or training
  • It's affordable for our team
  • It's fast
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Discontinued Products
  • Session replay.
  • Integration with Google Analytics.
  • Struggle score.
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Cons
TrackJS
  • I wish that it could also do uptime checking of the site
  • There is not enough detail to drill into individual users
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Discontinued Products
  • They only did one part of an audit and said they were going to finish it, but never did. I've followed up with the account person and haven't heard back. This is a recent development this didn't happen with 2 other audits they did.
  • It has aspects to try and narrow down the data, but it's still a lot of data to parse, so in the end, it still takes a lot of time to truly use it.
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Support Rating
TrackJS
No answers on this topic
Discontinued Products
Very good support and super helpful implementation specialists.
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Alternatives Considered
TrackJS
We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it. Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
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Discontinued Products
I have never used any other similar tool and I am happy to say they proved exactly what we need.
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Return on Investment
TrackJS
  • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
  • It fit without our existing operations budget
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Discontinued Products
  • Allowed us to improve our website in-house
  • Relatively low cost solution
  • Customer engagement and sales on website increased
Read full review
ScreenShots

Request Metrics Screenshots

Screenshot of Website performance dashboard rolls up the performance of your users as well as the busiest and slowest URLs.Screenshot of Page performance report shows you the performance distribution and breakdown of a single normalized URL as well as web vitals.Screenshot of API endpoint performance report shows you the performance distribution and breakdown of an API call.Screenshot of Alert history report shows you when and why an alert was triggered with the history of the URL.

SessionCam (discontinued) Screenshots

Screenshot of Mouse movement heatmap