TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ReviewKite

    N/AN/AReviewKite is an online reputation management tool designed to help businesses of all sizes build, monitor, and protect their online presence. ReviewKite lets users 1) set up automated review request campaigns to consistently generate more 5-star reviews, 2) monitor online reviews across 100+ platforms to stay informed about what customers are saying, 3) respond to negative feedback before it impacts a business's reputation, and 4) leverage positive reviews as social proof through…

    $49

    per month

    Reviews.io

    Score8 out of 10
    N/AReviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…

    $89

    per month

    Pricing
    ReviewKiteReviews.io
    Editions & Modules
    Solo
    $49
    per month
    Agency
    $129
    per month
    Enterprise
    $349
    per month
    GROWTH
    $89
    per month
    PROFESSIONAL
    $159
    per month
    ENTERPRISE
    From $499
    per month
    Offerings
    Pricing Offerings
    ReviewKiteReviews.io
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll new users can start with a 14-day free trial, providing full access to ReviewKite’s features.—
    More Pricing Information
    Best Alternatives
    ReviewKiteReviews.io
    Small Businesses
    Brand24
    Score9 out of 10
    Trustpilot
    Score6.8 out of 10
    Medium-sized Companies
    Birdeye
    Score8.7 out of 10
    PowerReviews
    Score7.8 out of 10
    Enterprises
    No answers on this topic
    Bazaarvoice
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReviewKiteReviews.io
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ReviewKiteReviews.io
    Likelihood to Recommend
    ReviewKite
    No answers on this topic
    Reviews.io
    Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
    Incentivized
    Read full review
    Pros
    ReviewKite
    No answers on this topic
    Reviews.io
    • Widget library with customizable, mobile-friendly widgets.
    • Custom widgets can be built for you.
    • WYSIWYG and HTML email templates.
    • Instagram and UGC gallery included.
    • Sync your product catalog via Merchant Center.
    Incentivized
    Read full review
    Cons
    ReviewKite
    No answers on this topic
    Reviews.io
    • Setting up isn't hard, but the documentation conflicts with itself sometimes.
    • They reference a BigCommerce app that isn't available (yet).
    Incentivized
    Read full review
    Support Rating
    ReviewKite
    No answers on this topic
    Reviews.io
    We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
    Incentivized
    Read full review
    Alternatives Considered
    ReviewKite
    No answers on this topic
    Reviews.io
    Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
    Incentivized
    Read full review
    Return on Investment
    ReviewKite
    No answers on this topic
    Reviews.io
    • Increased customer trust through verified company and product reviews.
    Incentivized
    Read full review
    ScreenShots

    ReviewKite Screenshots

    Screenshot of the Brand Dashboard used to monitor reviews and campaign performance across 100+ review sites. This dashboard can be hosted on a custom domain and password protected for secure sharing with stakeholders.Screenshot of the Review Funnel Customizer. All of the colors, text, and even domain and favicon can be customized to match any brand.Screenshot of the Email Sequence Editor, used to customize review request email templates and automate follow-ups. The email sending schedule, custom sender account, and dynamic personalization snippets can be customized.Screenshot of the Locations Table. This offers a high level overview of each business location with options to drill down into the data for a more granular look at the brand's overall online reputation.Screenshot of the Reviews Table used monitor all online reviews across 100+ review platforms, including niche industry sites.