Rocketlane vs. SoftExpert Suite

There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.

Incentivized

It is well-suited for paperwork management and other scenarios where compliance, traceability, and workflow orchestration are the primary goals. On the other hand, the LMS is a very weak feature; it is very manual, you cannot have traceability of completion, it is hard to keep databases updated, and the reporting tool is bad.

Incentivized

• Saved Project Manager time by 80-85%
• Ease of use, User Friendly interface
• Reminders : Email notification on upcoming due task to task owner
• Publishing of Periodic Project Status Report

Incentivized

• Information storage.
• Availability and security for all parts involved.
• Single source of truth.

Incentivized

• Project Opening time
• Automated time tracked should be there
• Every phase has a option to make a call and zoom so time tracked real time

Incentivized

• The LMS feature is not good.
• Some databases should be uploaded manually.
• Is hard to link to other systems.

Incentivized

It really helps to support us in supporting our customers.

Incentivized

Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.

Incentivized

Its usability is good in relation to process traceability, but the user experience is not very strong. Learning how to use the platform is very time-consuming because it is not very user-friendly; that's why we are subtilizing all its features. Also, the reporting tool is not very good, and it's hard to personalize.

Incentivized

For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.

Incentivized

Price.

Incentivized

• Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.

Incentivized

• It has improved the time for managing new joiners' documentation.
• We were able to store all our contractual documentation with updated versions.
• This tool was cheaper compared with other vendors.

Incentivized