SoftExpert review.
Updated December 12, 2025

SoftExpert review.

Jessica Barrera | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SoftExpert Suite

We use SoftExpert mainly for contract management since it provides a structured environment that ensures correct control and secure storage. We also use it for other HR functions since we have it linked to our payroll system, onboarding process, and legal affairs. It is also linked to our ERP for HC purposes.

Pros

  • Information storage.
  • Availability and security for all parts involved.
  • Single source of truth.

Cons

  • The LMS feature is not good.
  • Some databases should be uploaded manually.
  • Is hard to link to other systems.
  • It has improved the time for managing new joiners' documentation.
  • We were able to store all our contractual documentation with updated versions.
  • This tool was cheaper compared with other vendors.
Its usability is good in relation to process traceability, but the user experience is not very strong. Learning how to use the platform is very time-consuming because it is not very user-friendly; that's why we are subtilizing all its features. Also, the reporting tool is not very good, and it's hard to personalize.

Do you think SoftExpert Suite delivers good value for the price?

Yes

Are you happy with SoftExpert Suite's feature set?

No

Did SoftExpert Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SoftExpert Suite go as expected?

No

Would you buy SoftExpert Suite again?

No

It is well-suited for paperwork management and other scenarios where compliance, traceability, and workflow orchestration are the primary goals. On the other hand, the LMS is a very weak feature; it is very manual, you cannot have traceability of completion, it is hard to keep databases updated, and the reporting tool is bad.

SoftExpert Suite Feature Ratings

Project Management
7.5
Task Management
7
Resource Management
7
Gantt Charts
7
Scheduling
7
Workflow Automation
8
Team Collaboration
6
Document Management
9
Email integration
9
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Professional Services Automation
6.0
Project & financial reporting
6
Integration with accounting software
6

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