TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rocketlane

    Score8.5 out of 10
    N/AAs per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A

    Toggl Track

    Score9 out of 10
    N/AA solution for employee time tracking software that allows your team to track time on multiple platforms with just one click, featuring integrations with 100+ apps via browser extensions, and native calendar and integrations for any preferred project management tools.

    $10

    per month

    Pricing
    RocketlaneToggl Track
    Editions & Modules
    No answers on this topic
    Starter
    $10.00
    per month
    Premium
    $20.00
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    RocketlaneToggl Track
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RocketlaneToggl Track
    Considered Both Products
    Rocketlane
    No answer on this topic
    Toggl
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    95%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    94%
    Implementation went as expected
    16 Answers
    Best Alternatives
    RocketlaneToggl Track
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Buddy Punch
    Score10 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RocketlaneToggl Track
    Likelihood to Recommend
    10.0
    (7 ratings)
    9.8
    (38 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.2
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (9 ratings)
    User Testimonials
    RocketlaneToggl Track
    Likelihood to Recommend
    Rocketlane
    There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
    Incentivized
    Read full review
    Toggl
    I have been using Toggl for about seven years now, and I absolutely love it. It keeps me on track with the tasks I complete throughout the day. Tracking my time makes me more accountable for the work I produce and how much time my work takes. Having the breakdown of my tasks helps inform decisions on hiring support staff. I can see exactly where my time goes and then formulate a strategy to either bring in more help, delegate work, or re-prioritize. When coupled with other productivity apps (I particularly use ToDoist), you can unlock even more of Toggl's power. Toggl Track isn't so much a checklist tool--it's a time tracker; but when I integrate my to-do app with the time tracking, I can quickly and easily switch between tasks without disrupting workflow.
    Incentivized
    Read full review
    Pros
    Rocketlane
    • Saved Project Manager time by 80-85%
    • Ease of use, User Friendly interface
    • Reminders : Email notification on upcoming due task to task owner
    • Publishing of Periodic Project Status Report
    Incentivized
    Read full review
    Toggl
    • Toggl integrates smoothly across multiple devices. I can seamlessly move from the field on my phone to the office on my computer and utilize Toggl the entire time.
    • It has great customization. Setting up multiple customers in a variety of ways is easy and quick to do. We haven't found something we needed that we couldn't set up.
    • The reporting is clean and informative. Reports can be generated for multiple criteria.
    Incentivized
    Read full review
    Cons
    Rocketlane
    • Project Opening time
    • Automated time tracked should be there
    • Every phase has a option to make a call and zoom so time tracked real time
    Incentivized
    Read full review
    Toggl
    • I am genuinely trying to come up with room for improvement, but I am struggling
    • Toggl is seriously my favorite tool I use as a freelancer, and they offer so much functionality for free - that's why I always write reviews
    • Maybe they could make it a little easier to adjust time tracking mistakes (leaving the timer running too long) -- I have to do several clicks to fix it and I make this error frequently
    Incentivized
    Read full review
    Likelihood to Renew
    Rocketlane
    It really helps to support us in supporting our customers.
    Incentivized
    Read full review
    Toggl
    No answers on this topic
    Usability
    Rocketlane
    Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
    Incentivized
    Read full review
    Toggl
    Very easy to use, can enter projects and tasks on the fly, can use either a timer or enter hours later manually, the interface is simple and intuitive. Has a mobile app that is also easy to use.
    Incentivized
    Read full review
    Support Rating
    Rocketlane
    No answers on this topic
    Toggl
    I haven't needed much support from Toggl, as it's mostly come from a small team trying out the tool. I'm not entirely sure what the best way to reach them would be if I did need them. I'm also not sure how responsive they would be to support requests. But I think it's positive that I have not needed them
    Incentivized
    Read full review
    Alternatives Considered
    Rocketlane
    For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
    Incentivized
    Read full review
    Toggl
    One year ago I compared it to several tools, trying to use them in parallel. Now I don't remember the exact names of those tools, but Toggl was the best for its simplicity. It is easier to use, with fewer clicks and hence less destruction
    Incentivized
    Read full review
    Return on Investment
    Rocketlane
    • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
    Incentivized
    Read full review
    Toggl
    • My timetracking needs are simple, so this is a great tool for me. Start the timer, stop the timer as client work is performed, whether that is uninterrupted time or not.
    • It is very easy to review work time invested for each of my clients, making it easy for me to track my daily time and review monthly hours for preparing invoices.
    • Daily time is automatically aggregated.
    • Each time entry can be tagged with work activity, or projects can be segmented and time assigned to the segments with start and stop times.
    Incentivized
    Read full review
    ScreenShots

    Rocketlane Screenshots

    Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents